Dear [Debtor's Name], RE: Referral of Account to Collection Agency We regret to inform you that despite our previous attempts to resolve the outstanding balance on your account, we have yet to receive the payment due from you. As a result, we have been left with no choice but to refer your account to our esteemed collection agency, [Collection Agency Name]. Santa Clara, California Sample Letter for Collection — Referral of Account to Collection Agency aims to address the non-payment issue in a professional, yet assertive manner. This letter serves as a final notice before further action may be taken to recoup the outstanding amount owed. In fulfilling our obligations as a trusted service provider, we have made multiple attempts to contact you regarding the overdue balance. These attempts include phone calls, emails, and written notices via mail. Regrettably, all our efforts have been in vain, leaving us with no alternative but to involve a professional collection agency to recover the debt on our behalf. [Collection Agency Name] is a reputable and experienced agency in the field, specializing in debt recovery. They possess extensive knowledge of the legal framework pertaining to collection actions and adhere strictly to ethical practices to ensure fairness in their proceedings. It is crucial to understand that involving a collection agency may result in additional fees and costs associated with the recovery process. These charges will be passed on to you, making it essential to conclude this matter promptly to avoid any further financial burden. We highly encourage you to contact [Collection Agency Name] at [Collection Agency Contact Information] immediately to arrange payment or discuss any concerns you may have regarding the outstanding balance. Please note that, in the unfortunate event that this matter remains unresolved, it may negatively impact your credit score and future creditworthiness. We genuinely hope to avoid such consequences and aim for an amicable resolution. We urge you to treat this referral with the utmost urgency and take immediate steps to clear the balance. Furthermore, we genuinely understand that unforeseen circumstances can sometimes lead to financial difficulties, and we are willing to discuss possible payment arrangements or negotiate a settlement if circumstances permit. To further assist you, we have attached a detailed account statement outlining the amount owed and any relevant information regarding charges or fees. Should you require any clarification or have questions about the outstanding balance, please do not hesitate to contact us directly at [Your Contact Information]. We kindly request your prompt attention to this matter. By addressing this issue promptly and cooperating with us or our appointed collection agency, you can prevent any further action and resolve this matter amicably. We sincerely hope that we can reach a favorable resolution and maintain a positive business relationship moving forward. Thank you for your immediate attention to this matter. Yours sincerely, [Your Name] [Your Company Name] [Your Contact Information]