[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Designation] [Hennepin Minnesota Department or Organization] [Address] [City, State, ZIP] Subject: Confirmation of Telephone Report of Problem — [Enter Problem Details] Dear [Recipient's Name], I am writing this letter to confirm the telephone report I made earlier today regarding a significant problem that I have encountered. I hope this formal confirmation helps expedite the resolution process. Problem Description: On [Date of Incident], at approximately [Time of Incident], I faced an issue that requires immediate attention and resolution. [Clearly and succinctly describe the problem you encountered, providing all relevant details such as dates, times, locations, and any supporting documentation available. Use keywords related to the problem, ensuring it aligns with the context of Hennepin Minnesota.] I reached out to your department/organization promptly via telephone to report the issue. During the call, I spoke with [Customer Service Representative's Name] and thoroughly explained the situation. Their professionalism and attentiveness were commendable, and they assured me that the matter would be addressed promptly. I am requesting a written confirmation of this telephone report to ensure that my concern has been officially documented and is being addressed by your department/organization. I believe that a written record will help in tracking the progress and eventual resolution of the problem. If there are any additional documents or information required from my end to aid in the resolution process, please do not hesitate to contact me at the provided contact information above. I am more than willing to cooperate fully to expedite the resolution of this matter. I appreciate your attention to this issue and look forward to a prompt and satisfactory resolution. Kindly acknowledge this confirmation by sending your response to the provided email address or via postal mail to ensure that I have a written record of your receipt. Thank you for your prompt attention to this matter. Sincerely, [Your Name]