Dear [Recipient's Name], I hope this letter finds you well. I am writing to confirm that I have recently reported a problem regarding [briefly describe the issue] during a telephone conversation with your company on [date]. I would appreciate it if you could kindly acknowledge this communication and provide a summary of the action(s) that will be taken to resolve the matter. To provide you with more information, the problem I encountered relates to [provide specific details on the issue]. This issue has been causing [mention the negative impacts or inconveniences caused]. I believe it is essential to address this matter promptly to avoid any further complications. During our conversation on [date], I had the opportunity to speak with [mention the representative's name] from your esteemed organization. I must commend their professionalism and courteousness in handling my concerns. They patiently listened to my explanation, asked relevant questions, and assured me that steps would be taken to address the issue effectively. In light of our discussion, I would greatly appreciate a written confirmation documenting the details of our conversation and the actions proposed by your company. This will not only provide me with a clear understanding of the measures being taken but also serve as an essential reference if further assistance or follow-up is required. Furthermore, I kindly request that the expected timeline for resolving the problem be included in the confirmation letter. Knowing the approximate duration will allow me to adjust my expectations accordingly and plan accordingly for any necessary accommodations. Please send the confirmation letter to the address provided below, or alternatively, I am open to receiving it via email at [your email address]. I kindly request that the document be sent within [mention a reasonable timeframe] to ensure that both parties remain informed and can proceed accordingly. Thank you for your prompt attention to this matter. I believe that with your company's expertise and commitment to customer satisfaction, the problem will be aptly resolved. I look forward to receiving the confirmation letter and witnessing the actions taken to rectify the situation. Should you require any further information or clarification, please do not hesitate to contact me at [your contact number] or via email. Thank you once again for your prompt assistance and understanding. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Your Email Address] [Your Phone Number] Types of King Washington Sample Letter for Confirmation of Telephone Report of Problem: 1. Letter for Confirmation of Telephone Report of Billing Issue 2. Letter for Confirmation of Telephone Report of Defective Product 3. Letter for Confirmation of Telephone Report of Service Disruption 4. Letter for Confirmation of Telephone Report of Delivery Delay 5. Letter for Confirmation of Telephone Report of Customer Service Complaint.