This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I am writing this letter to confirm the details of a problem I reported telephonically to your department on [Date of Telephone Call]. The purpose of this letter is to provide written documentation and ensure that the issue has been duly acknowledged and will be resolved promptly. Firstly, I want to express my gratitude for the prompt response and attention I received during our telephone conversation. It was reassuring to have my concerns heard, and I appreciate your commitment to addressing and resolving the problem. To provide a clear summary of the problem, I will reiterate the details below: 1. Nature of the Problem: [Describe the problem concisely. Use relevant keywords such as "technical issue," "service interruption," "billing discrepancy," "damaged equipment," etc.] 2. Date and Time of Occurrence: [Specify the date and approximate time or duration when the problem occurred.] 3. Reference Number: [Mention any reference or incident number provided during the telephone call for easy identification and tracking of the issue.] During our conversation, I also provided additional information, which I believe might be essential for a thorough investigation and resolution. These details include: [List any relevant information or details discussed during the telephone call, e.g., specific symptoms, error codes, steps taken to resolve the problem, etc.] I kindly request that you acknowledge the receipt of this letter and provide me with a written confirmation of the problem I reported. Additionally, I would appreciate any updates or progress reports regarding the resolution of the issue. This will enable me to stay informed and anticipate when the matter will be fully resolved. Please do not hesitate to reach out to me if any further information is required. I can be contacted at [Your Phone Number] or via email at [Your Email Address]. I look forward to a swift resolution of this matter and trust that the expertise of your team will resolve the problem satisfactorily. Thank you for your attention to this matter. Sincerely, [Your Name]
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I am writing this letter to confirm the details of a problem I reported telephonically to your department on [Date of Telephone Call]. The purpose of this letter is to provide written documentation and ensure that the issue has been duly acknowledged and will be resolved promptly. Firstly, I want to express my gratitude for the prompt response and attention I received during our telephone conversation. It was reassuring to have my concerns heard, and I appreciate your commitment to addressing and resolving the problem. To provide a clear summary of the problem, I will reiterate the details below: 1. Nature of the Problem: [Describe the problem concisely. Use relevant keywords such as "technical issue," "service interruption," "billing discrepancy," "damaged equipment," etc.] 2. Date and Time of Occurrence: [Specify the date and approximate time or duration when the problem occurred.] 3. Reference Number: [Mention any reference or incident number provided during the telephone call for easy identification and tracking of the issue.] During our conversation, I also provided additional information, which I believe might be essential for a thorough investigation and resolution. These details include: [List any relevant information or details discussed during the telephone call, e.g., specific symptoms, error codes, steps taken to resolve the problem, etc.] I kindly request that you acknowledge the receipt of this letter and provide me with a written confirmation of the problem I reported. Additionally, I would appreciate any updates or progress reports regarding the resolution of the issue. This will enable me to stay informed and anticipate when the matter will be fully resolved. Please do not hesitate to reach out to me if any further information is required. I can be contacted at [Your Phone Number] or via email at [Your Email Address]. I look forward to a swift resolution of this matter and trust that the expertise of your team will resolve the problem satisfactorily. Thank you for your attention to this matter. Sincerely, [Your Name]