Dear [Recipient's Name], I hope this letter finds you well. I am writing to confirm the telephone report of a problem that was recently discussed regarding [describe the problem in detail]. This letter aims to provide a detailed description of the issue and to ensure that we are in agreement on the steps needed to address it effectively. On [date], I had the opportunity to speak with you over the phone to report a problem regarding [specify the problem]. During our conversation, I explained the specific details of the issue, such as [provide a thorough description of the problem, including any relevant background information]. Following our conversation, we mutually agreed on the urgency and significance of resolving this matter promptly. As discussed, I have taken the liberty of investigating the problem further and [provide information on any actions taken towards resolving the issue]. To outline the key points of our discussion, I would like to summarize the problem as follows: 1. Nature of the problem: [describe the problem briefly using a few keywords] 2. Impact: [explain the consequences or implications of the problem] 3. Relevant parties involved: [list the individuals or departments affected by the problem] 4. Investigation and current progress: [outline the steps taken to investigate and address the problem, provide any updates or progress made so far] 5. Proposed solution: [offer suggestions on how to resolve the problem, if applicable] 6. Timeline: [set expectations for when the issue is expected to be resolved] 7. Further steps: [mention any additional actions required or next steps to be taken] I believe that documenting this confirmation in writing is crucial to ensure that there is no miscommunication and that both parties are aligned on the situation at hand. Please review this letter carefully and let me know if any changes or clarifications are necessary. Your prompt response is greatly appreciated. If there are any discrepancies or concerns related to the content of this letter, please reach out to me at [provide contact information]. I value our working relationship and am committed to resolving this problem swiftly and efficiently. Thank you for your attention to this matter. I look forward to hearing from you soon. Sincerely, [Your Name] [Your Position/Title] [Your Company/Organization]