Subject: Important Documents Missing — Tarrant Texas Sample Letter regarding Resolution Dear [Recipient's Name], I hope this letter finds you well. I am writing to follow up on the initial sample letter sent regarding the resolution you requested from our office. Regrettably, it appears that the original letter did not include the necessary documents to fully address your concerns. Tarrant County, Texas, where our office is located, strives to provide effective and efficient customer service, ensuring all our clients' needs are met promptly and accurately. It has recently come to our attention that an oversight occurred during the preparation of your initial sample letter, resulting in the omission of the resolution documents you were seeking. Please accept our sincerest apologies for this oversight. We understand the importance and urgency of your request, and we are eager to rectify the situation promptly. To remedy this issue, we have enclosed the missing documents with this letter, ensuring that you have access to the complete set of resolutions addressing your concerns. These documents have been thoroughly reviewed and tailored to suit your specific situation, providing accurate guidance and clarifying any doubts or questions you may have had. Included with this letter, you will find: 1. Cover letter: We are enclosing a new cover letter, which addresses the resolution you requested and provides an overview of the enclosed documents. 2. Resolution documents: We have included the comprehensive resolution documents designed to meet your specific needs. 3. Instructions: A detailed set of instructions is included to help you navigate through the resolution process and ensure a smooth implementation. We understand your frustration caused by this oversight, and we assure you that we have taken immediate action to prevent similar incidents in the future. Your satisfaction is of utmost importance to us, and we remain committed to rectifying any inconveniences caused. Please carefully review the enclosed documents, and should you have any further questions or concerns, do not hesitate to contact our office. Our team of dedicated professionals is ready to assist you at any time and will ensure that this matter is resolved to your complete satisfaction. Once again, we sincerely apologize for any inconvenience this may have caused and appreciate your understanding. We value your business and look forward to serving you with the highest level of diligence and professionalism. Thank you for your attention to this matter. Sincerely, [Your Name] [Your Title/Position] [Company/Organization Name] [Contact Information]