Subject: Confirmation Prearrivalal Letter to Hotel for Corporate Guest Dear [Hotel Name], We are delighted to confirm the upcoming arrival of our esteemed corporate guest to Phoenix, Arizona. We have chosen your reputed hotel based on its exceptional service, premier location, and outstanding accommodations. This letter serves as a formal confirmation and provides important details of our guest's stay. Guest Details: Name: [Corporate Guest's Full Name] Arrival Date: [Date] Departure Date: [Date] Room Type: [Preferred room type] Number of Guests: [Number of guests] Special Requests: [Include any specific requests or preferences] Our corporate guest is an executive representing [Company Name], one of the leading players in their industry. They require a seamless and comfortable stay to ensure a successful business trip. We have complete confidence in your ability to provide a superior hospitality experience that will reflect positively on our company and strengthen our partnership. Key Facilities and Services: 1. Elegantly furnished and well-equipped rooms with modern amenities. 2. Complimentary high-speed internet access throughout the hotel. 3. On-site business center with professional support services. 4. Fitness center and swimming pool for relaxation and exercise. 5. Concierge service to assist with travel arrangements or recommendations. 6. Gourmet dining options and in-room dining services. 7. Complimentary parking facilities with 24/7 security. Our corporate guest has expressed their preference for a quiet room with a working desk, ensuring a conducive environment for work. We kindly request that you accommodate this request to the best of your ability. Additionally, it would be greatly appreciated if you could arrange for a personalized welcome letter upon arrival, highlighting the guest's importance and conveying our appreciation for their presence. This small gesture would go a long way in making our guest feel valued and establishing a positive rapport. We understand that maintaining the highest standards of cleanliness and hygiene is of utmost importance, especially in light of the ongoing global pandemic. Rest assured, our guest's safety and well-being are top priorities, and we have chosen your hotel with confidence due to your stringent adherence to health and safety protocols. Thank you in advance for your attention to these details. We believe that our corporate guest's stay at your esteemed hotel will be an exceptional experience, contributing to a fruitful and successful business trip. Should you require any further information or have any questions, please do not hesitate to contact us. We look forward to an outstanding partnership and appreciate your continued commitment to excellence. Warm regards, [Your Name] [Your Position] [Company Name] [Contact Information]
Phoenix Arizona Sample Letter for Confirmation - Pre-Arrival Letter to Hotel for Corporate Guest
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Tips When writing an email to a hotel, you can start with Hello or Dear (hotel name). Say clearly the dates you want, the room type and whether you want breakfast or not. Don't forget to mention any additional information or special requests. Ask them to confirm your booking.
What is the pre-arrival stage in hotels? The pre-arrival stage in hotels is usually the time between when a guest books and before they arrive at your property ? although it can also count the time before they've made the reservation.
1. . Pre-arrival: The interaction between a guest and a hotel before the guest arrives at the hotel forms the pre-arrival phase of guest cycle. Reservation is the most important pre-arrival activity. During this phase, the guest first selects a hotel for stay.
Staff should always introduce themselves by their first name on the telephone, and address guests by their title and surname directly and in conversation with other staff, for example ?Max could you show Mr and Mrs Cooper to their room?? Never refer to the guest by room number.
What Should You Write in Your Welcome Letter? Tailor It to Each Guest.Include Your Exact Address.Recap Important House Rules.Your Contact Information.A Reminder About the Welcome Book.Closing Note and Thank You.
How To Write Letters For Guests What a Letter Represents. A memorable first impression can win someone over instantaneously.What Should Hosts Include in a Letter?Make it Personal.The Particulars.Highlight Details of Rental and Area.Well Wishes.Writing Pays Off.
Best practices for greeting guests in your hotel Dress to impress.Ask questions.A smile goes a long way.Offer to help.Be cordial even if you're busy.Make guests feel special.Indicate points of interest within the hotel.Anticipate the questions guests will ask and answer them before they do.
It is indeed a pleasure to have you staying with us. The Management and staff are pleased to be your hosts. I look forward to demonstrating services and skills distinctive and special to (Mention your hotel name), which is fully equipped with fine dining and business facilities to cater to our guests.
Activities such as room assignment, updating guest profile, preparing welcome letters, collecting all reservation correspondence and sending request for amenities etc. are part of pre arrival activities and normally done one to two days prior to guest arrival.
Explore 8 hotel guest communication tips every hotelier should know: Be proactive.Be responsive.Establish a cadence of regular communication.Empower your employees.Provide personalized communication and authentic interactions.Encourage good reviews.Be available and keep lines of communication open.
