What is your return and refund policy?

A Return & Refund Policy is a policy that dictates under what conditions customers can return products they've purchased from your eCommerce store and whether you'll reimburse them or not. It will also let your customers know the time frame within which your company can accept returns.

Can I get a refund if I change my mind?

You don't have an automatic right to get your money back if you just change your mind about something you've bought and there's nothing wrong with it. It's the same no matter how expensive the item was - it's really down to the seller whether they offer you anything.

How do I set up a return policy?

How do I make a return policy? Create a return policy that builds trust with customers. Be clear and concise when writing your return policy. Don't demand things from your customers. Make your return policy easy to find and access on your website. Make sure your teams know your return and refund policy.

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Refund for Returned Merchandise

Kings New York Refund for Returned Merchandise

Name: Kings New York Refund for Returned Merchandise
Brand: US Legal Forms
Rating: 4.65 (357 reviews)

Category:

Letters - Merchandise - Refunds

State:

Multi-State

County:

Kings

Control #:

US-03072BG

Format:

Instant download

Description

Consumer purchase refund laws vary by state, but many specify that the refund policy of the store must be provided to customers in a noticeable manner. For example, some states require that signs must be posted at each sales counter, on tags attached to the merchandise, or at store entries.

The signs must specify:

" Whether a refund, store credit or an exchange will be given;
" The time period during which the customer must return the merchandise;
" The types of merchandise covered; and
" Any conditions which govern the transaction such as the requirement for an original receipt.

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FAQ

A Return & Refund Policy is a policy that dictates under what conditions customers can return products they've purchased from your eCommerce store and whether you'll reimburse them or not. It will also let your customers know the time frame within which your company can accept returns.

Requirements of a return policy Stipulate a time frame for returns.Define the expected condition of returns.List return requirements.Choose refund or in-store credit.Keep the language simple and to the point.Disclose any fees associated with returns.Promote your policy.

RETURNS & EXCHANGES. Culture Kings would like you to be happy with the purchases that you make. As a consumer, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

The return and refund policy should typically address the following few points: Clearly state if returns, exchanges, and refunds are accepted by a company. The number of days customers have to return or exchange a product. List any products that may be exempt from returns.

The statutory minimum for a cooling-off period that a seller must offer you is 14 days. Your consumer right to a cooling-off period for goods and services purchased at a distance comes from the Consumer Contracts Regulations. Cooling-off periods don't apply to purchases or services bought from a private individual.

A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement.

You don't have an automatic right to get your money back if you just change your mind about something you've bought and there's nothing wrong with it. It's the same no matter how expensive the item was - it's really down to the seller whether they offer you anything.

You must offer a full refund if an item is faulty, not as described or does not do what it's supposed to. Check when you have to offer refunds and accept returns. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price.

How do I make a return policy? Create a return policy that builds trust with customers. Be clear and concise when writing your return policy. Don't demand things from your customers. Make your return policy easy to find and access on your website. Make sure your teams know your return and refund policy.

Your rights if you change your mind about a purchase If you change your mind about a product or service, you're not automatically entitled to a refund or exchange.

More info

- Worn or damaged merchandise is non-returnable. To return a purchase: Simply pack it in the original packaging and mail it to us at the address below.If 30 days have past since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Our policy is 14 days. List items you are returning including reason for return. Fill out the information on the form below to include with your return. Such items as canned soup, canned meats and fish, canned vegetables and boxed food such as cereal, oatmeal, pasta and rice can be donated. Returns will be refunded to the same payment method that was used to make the purchase.

Returns due to damage incurred from improper use of the product should be sent within 5 days of receiving the item. All orders are subject to the same return policy as any other product. We reserve the right to reject any return due to unauthorized use, excessive waste, or misused product. You will be sent an email with a tracking number once your return has been received. Please keep a copy of the email as it will allow you to keep track of your product(s) if they are accepted for return. Items returned to us will be exchanged or refunded on a limited basis and will include either a refund or merchandise credit. Shipping charges are non-refundable. Refunds will not include shipping charges. It's best to ship the returned item(s) to us within 30 days of the transaction. After we receive the item(s), you will be sent an email with a tracking number for your order.

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Kings New York Refund for Returned Merchandise

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