Dear [Name], I am writing this letter to request an exception to the determination of a civil penalty issued against [Company/Organization Name] regarding the incident that took place on [date] in San Jose, California. San Jose, often known as the "Capital of Silicon Valley," is a vibrant city located in the heart of the technology hub in Northern California. It is the third-largest city in the state and the tenth-largest in the United States. Known for its progressive culture, diverse population, and thriving economy, San Jose offers a high standard of living and numerous opportunities for growth and development. [Company/Organization Name] has been an integral part of the San Jose community for several years. We deeply value our role in contributing to the city's economic growth and overall well-being. Our commitment to following all local regulations and policies has always been a priority for us. Unfortunately, the aforementioned incident resulted in a determination of a civil penalty against our organization. We understand the seriousness of this matter and would like to address it accordingly. However, we believe that in this particular case, there are strong mitigating circumstances that justify an exception to the imposed penalty. Firstly, we have conducted an internal investigation to identify the root causes of the incident. We have taken immediate corrective actions to prevent any similar occurrences in the future. Our commitment to maintaining a safe and compliant working environment is unwavering. Secondly, we have actively cooperated with the relevant authorities throughout the investigation process. Our open communication and willingness to provide all necessary information demonstrate our commitment to transparency and accountability. Furthermore, we have a strong track record of compliance and have never been subject to any civil penalties in the past. This incident appears to be an isolated occurrence and not reflective of our overall commitment to adhering to all regulations. Given these circumstances, we kindly request that you revisit the determination of the civil penalty imposed against [Company/Organization Name]. We respectfully ask for an exception to be made considering our prompt actions to rectify the situation, cooperation during the investigation, and our upstanding compliance history. We understand that the authorities take matters of public safety and regulatory adherence seriously. As responsible members of the San Jose community, we assure you that we will continue to prioritize the safety and well-being of our employees, customers, and the public. Thank you for considering our request for an exception to the determination of the civil penalty. We are confident that your careful review of the circumstances will result in a fair resolution. We remain open to any further discussions or meetings required to resolve this matter. Furthermore, we appreciate your time and attention to this important issue. Sincerely, [Your Name] [Your Position/Title] [Company/Organization Name] [Contact Information]