Subject: Requesting Clarification on Applied Payment — Oakland Michigan Dear [Name], I hope this letter finds you well. I am writing to you as a valued customer of our organization, who recently made a payment towards the outstanding balance of [invoice/bill/reference number]. While reviewing the updated statement, I noticed some discrepancies in the application of the payment. Therefore, I kindly request your assistance in providing clarification regarding the following concerns: 1. Payment Allocation: Could you please explain how the payment was applied? Specifically, I would appreciate a breakdown of which invoices or charges were satisfied by the payment made. It would be helpful to know the corresponding amounts allocated to each. 2. Partial Payments: If the payment made was not sufficient to clear all the outstanding balances, kindly clarify how the remaining amount was distributed. Furthermore, please specify if any late fees or additional charges were included in the balance of the payment. 3. Credit Balances: If the payment resulted in a credit balance, please confirm the procedure for utilizing or refunding the amount. Kindly provide details on how I can apply this credit to future invoices, or initiate a refund if applicable. 4. Payment Confirmation: It would be greatly appreciated if you could confirm the receipt and application of my payment as soon as possible. Providing the date of posting and the method of payment application, together with any relevant reference numbers, would help ensure accurate record-keeping on both ends. I understand that mistakes occasionally happen, and I trust that this request for clarification will assist in resolving any discrepancies promptly. I kindly request that you provide the necessary information within [specify timeframe, e.g., ten business days] to ensure that our records are accurate and up-to-date. In case you need any further clarification or if any additional supporting documents are required from my end, please do not hesitate to contact me at [phone number] or [email address]. I would be more than happy to assist you to ensure a smooth resolution of this matter. Thank you for your prompt attention to this request. Your cooperation is highly appreciated. I look forward to your prompt response and the quick resolution of this matter. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Phone Number] [Email Address] Note: The sample letter provided is a general template for requesting clarification on applied payments. It can be tailored and modified as per individual requirements.