[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Demand for Refund of Faulty Work Dear [Recipient's Name], I hope this letter finds you well. I am writing to you as a disgruntled customer who recently availed your services for a [specific task/project] conducted at [location/address]. I regret to inform you that the work completed by your team was highly unsatisfactory and fell far below the standards we expected. As a reputable service provider in San Jose, California, we had placed our trust in your expertise and professionalism. However, we were greatly disappointed with the subpar results delivered. The purpose of this letter is to formally demand a refund for the faulty work completed by your company. To provide you with a clear understanding of the grievances we have encountered, I would like to outline the specific issues we have encountered: 1. Lack of Quality: The final output did not meet the expected quality standards that were set forth in our agreement. The workmanship was poor, and the materials used were of inferior quality, resulting in numerous functional problems and defects. 2. Failure to Meet Specifications: The project failed to adhere to the specifications initially agreed upon. Your team neglected to follow the outlined guidelines and failed to take our requirements into consideration. 3. Missed Deadlines: The project suffered from excessive delays and missed completion dates, which caused significant inconvenience and additional costs for us. These delays severely impacted our ability to utilize the completed task within the established timeline. 4. Poor Communication: Throughout the entire project, there was a considerable lack of communication from your team. Our attempts to address concern or seek updates were met with negligence, hindered progress, and left us with unanswered questions. Given the substantial dissatisfaction we have experienced, we request an immediate full refund of the amount paid for the [specific task/project], totaling [amount]. We expect this refund to be processed within [time period] from the receipt of this letter. Please be aware that should this demand not be met within the stipulated time frame, we will be left with no choice but to pursue legal action to protect our rights. We would prefer to resolve this matter amicably and believe that a refund is a fair compensation for the lack of professionalism and adherence to our agreed terms. We kindly request that you acknowledge receipt of this letter within [number of days] and arrange for the refund to be made promptly. Failure to respond within the given time will be viewed as a breach of trust and may result in further consequences. We expect a timely resolution and look forward to receiving a positive response. Thank you for your prompt attention to this matter. Yours sincerely, [Your Name]