Dear [Customer's Name], RE: Breakdown of Account Arbitrage for Middlesex Massachusetts We hope this letter finds you well. We are reaching out to provide you with a detailed breakdown of your account arbitrage for Middlesex Massachusetts. It is our foremost priority to ensure transparency and assist you in understanding the current status of your account. 1. Account Information: Account Number: [Account Number] Account Holder Name: [Account Holder Name] Billing Address: [Billing Address] Contact Number: [Contact Number] Email Address: [Email Address] 2. Arbitrage Overview: As of [Date], the total arbitrage on your account stands at $[Arbitrage Amount]. This amount includes the outstanding balance, late payment fees, and any additional charges applied to your account. We sincerely apologize for any inconvenience caused and want to work with you to resolve this matter. 3. Breakdown of Arbitrage: a) Outstanding Balance: $[Outstanding Balance] This consists of the principal balance amount owed. b) Late Payment Fees: $[Late Payment Fees] These fees have been applied due to missed or delayed payments in accordance with our payment terms and conditions. c) Additional Charges: $[Additional Charges] Any additional charges incurred, such as interest, penalties, or administrative fees, are included in this amount. 4. Resolution Options: We understand that you may be experiencing financial difficulties, and we are here to assist you in finding a suitable solution. We offer several options to help resolve your account arbitrage: a) Payment Plans: We can work with you to create a customized payment plan that fits your financial situation. This would allow for manageable monthly installments towards clearing the arbitrage. b) Financial Assistance Programs: Depending on your circumstances, you may be eligible for financial assistance programs. Our customer service team is available to guide you through the process and explore available options. c) Account Settlement: In certain cases, we may be able to negotiate a settlement amount to satisfy the arbitrage. This would require a lump sum payment to resolve the outstanding balance. 5. Contact Information: For any questions or concerns regarding your account arbitrage, please do not hesitate to reach out to our dedicated customer service team at [Customer Service Number] or email us at [Customer Service Email]. Our representatives are available to provide assistance and discuss the available options in detail. We understand the importance of resolving this matter promptly and are committed to working together towards a positive resolution. It is our goal to alleviate any financial burdens that you may be facing while maintaining a mutually beneficial relationship. We thank you for your attention to this matter and look forward to your prompt response. Yours sincerely, [Your Name] [Your Title/Organization] [Contact Information]