[Your Name] [Your Address] [City, State, Zip] [Date] [Customer's Name] [Customer's Address] [City, State, Zip] Subject: Notice of Credit Limit — Conversion to C.O.D. Status Dear [Customer's Name], We hope this letter finds you well. We appreciate your continued business with [Your Company Name]. As a valued customer, we are dedicated to providing you with exceptional service and support. However, we have recently made changes to our credit policies and would like to inform you of an important update regarding your credit account. After careful consideration and a review of our financial records, we have found it necessary to implement changes to our credit terms. Due to recent market conditions and the impact they have had on our business, we regret to inform you that your account will be converted to C.O.D. (Cash On Delivery) status effective [Effective Date]. By converting your account to C.O.D. status, all future orders will require full payment in advance before the goods can be shipped or services can be rendered. This change is in accordance with our updated credit limit policy, with the aim of ensuring timely payment and necessary cash flow for our business operations. We understand that this may have an impact on your purchasing process, and we apologize for any inconvenience caused. We acknowledge your prompt payments and have thoroughly evaluated your credit history with us. However, these adjustments are crucial for us to maintain a stable financial position and continue providing you with quality products and services. We strongly encourage you to get in touch with our credit department at [Credit Department Contact Information] to discuss any concerns or to explore alternatives to C.O.D. status. Our team is available to answer any questions you may have and guide you through this transition. We highly appreciate your understanding and continued support during this time of change. We value your business and hope to continue serving your needs efficiently. Rest assured, we will continue to offer the same level of excellent service that you have come to expect from us. Thank you for your attention to this matter. We look forward to addressing any questions you may have and finding a resolution that meets both your requirements and our financial goals. Sincerely, [Your Name] [Your Title] [Your Company Name]