Dear [Company/Organization Name], I am writing to request a refund for a purchase I made with your company. I have recently become aware that the product/service I received was not as described or did not meet my expectations. I would greatly appreciate it if you could investigate this matter and process a refund as soon as possible. On [date of purchase], I purchased [name of product/service] from your company. However, upon receiving the product/service, I quickly noticed several issues that rendered it unusable or unsatisfactory. [Describe the specific issues or problems encountered with the product/service]. These problems have significantly affected my overall experience and have left me dissatisfied with the purchase. I have attached relevant documents such as receipts, order numbers, and any other necessary proof of purchase. I kindly request that you review this information and consider issuing a refund for the total purchase amount of [amount/money paid]. Furthermore, I understand that each company has its own policies regarding refunds, so I kindly ask you to review your business's refund policy in order to find a resolution that aligns with your guidelines and to ensure a smooth refund process. Please let me know the status of my refund request within [reasonable timeframe]. If possible, I would greatly appreciate receiving the refund by [desired date]. If there are any additional steps that I need to undertake or any further information you require from my side, please do not hesitate to contact me. I value your company's commitment to customer satisfaction, and I believe that resolving this matter will further strengthen our relationship. Your prompt attention to this issue will be highly appreciated. Thank you for your time and consideration. I look forward to hearing from you soon. Sincerely, [Your Name] [Your Contact Information]