Hennepin Minnesota Sample Letter for Apology and Proposal on Over shipped Merchandise [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, Zip Code] Dear [Recipient's Name], Subject: Apology and Proposal on Over shipped Merchandise I hope this letter finds you well. I am writing to express my sincere apologies regarding an oversight in our recent business transaction with [Company Name]. I deeply regret the inconvenience caused by the over shipment of merchandise as stated in the respective order number [Order Number]. At [Your Company Name], we understand the significance of smooth and error-free business operations. However, due to an internal process oversight, our warehouse team unintentionally shipped an excessive quantity of merchandise than prescribed in the purchase order. We take full responsibility for this error and assure you that it is not reflective of our commitment to providing exceptional customer service. To rectify this situation, we have developed a comprehensive proposal that outlines steps we will take to promptly resolve this issue and prevent similar mishaps in the future: 1. Immediate acknowledgment: We fully acknowledge our mistake and assure you that immediate steps have been taken to prevent any further shipments of oversupplied merchandise to your company. 2. Apology for inconvenience: We sincerely apologize for the inconvenience this over shipment may have caused your operations. We understand the potential disruptions such an excess could cause in terms of storage, administrative workload, and financial impact. 3. Return instruction: To ensure a smooth return process, please refer to the attached documentation (if applicable) that outlines the procedure for returning the oversupplied merchandise. We kindly request your assistance in coordinating the return shipment, and we will cover all related costs. 4. Corrected invoice: In order to reconcile the accounts payable and accurately reflect the details of the correct shipment, we have enclosed a revised invoice with the adjusted quantity and updated pricing. Please use this invoice for payment and disregard the previous one. 5. Future prevention measures: We understand the importance of ensuring this type of incident does not recur. To prevent future over shipments, we have already initiated an internal review of our order fulfillment procedures along with enhanced quality control measures. We will also provide additional training sessions for our warehouse staff to raise awareness about the importance of accurate order processing. Once again, we genuinely apologize for any inconvenience caused and appreciate your understanding in this matter. We value our business relationship with [Company Name] and are committed to making every effort to maintain the trust you have placed in us. If you have any queries or require further assistance, please do not hesitate to contact me directly at [Phone Number] or [Email Address]. We are dedicated to ensuring your utmost satisfaction and will do everything possible to resolve this matter promptly. Thank you for your understanding and cooperation. We look forward to serving you better in the future. Sincerely, [Your Name] [Your Position] [Your Company Name] --- Types of Hennepin Minnesota Sample Letters for Apology and Proposal on Over shipped Merchandise: 1. Formal Hennepin Minnesota Sample Letter for Apology and Proposal on Over shipped Merchandise. 2. Business Hennepin Minnesota Sample Letter for Apology and Proposal on Over shipped Merchandise. 3. Professional Hennepin Minnesota Sample Letter for Apology and Proposal on Over shipped Merchandise.