Sample Letter for Return of Purchase Order and Request for Advance Payment
Dear [Supplier's Name], I am writing to inform you that we need to return the purchase order mentioned in reference to our recent transaction. Unfortunately, we have identified some defects in the received goods that do not meet our quality standards. We trust in your commitment to provide excellent products, and we kindly request a remedy for this matter. To facilitate the return process, we kindly ask you to provide us with a Return Merchandise Authorization (RMA) number. This number will help us track the return and enable our warehouse team to expedite the process. We expect the RMA number to be issued within the next three business days, along with further instructions regarding the return shipment. Furthermore, due to the inconvenience caused by the defective goods, we kindly request an advance payment as compensation for any additional costs incurred. These costs include shipping charges, restocking fees, and potential production delays resulting from the unsatisfactory products. We anticipate the advance payment to be 50% of the initial purchase order value, totaling [Amount]. As a trusted supplier, we have always valued our business relationship with your company, and we believe this unfortunate incident can be resolved promptly and to our mutual satisfaction. We appreciate your understanding and cooperation in addressing this matter in a timely manner. In case you require any additional information or have any concerns, please do not hesitate to contact us at [Your Contact Information]. We look forward to your immediate response and the resolution of this issue. Thank you for your attention to this matter. Sincerely, [Your Name] [Your Position] [Your Company Name] [Your Contact Information] Keywords: return of purchase order, request for advance payment, Fulton Georgia, defective goods, quality standards, remedy, Return Merchandise Authorization, RMA, return process, warehouse team, track the return, shipping charges, restocking fees, production delays, unsatisfactory products, advance payment, business relationship, cooperation, immediate response.
Dear [Supplier's Name], I am writing to inform you that we need to return the purchase order mentioned in reference to our recent transaction. Unfortunately, we have identified some defects in the received goods that do not meet our quality standards. We trust in your commitment to provide excellent products, and we kindly request a remedy for this matter. To facilitate the return process, we kindly ask you to provide us with a Return Merchandise Authorization (RMA) number. This number will help us track the return and enable our warehouse team to expedite the process. We expect the RMA number to be issued within the next three business days, along with further instructions regarding the return shipment. Furthermore, due to the inconvenience caused by the defective goods, we kindly request an advance payment as compensation for any additional costs incurred. These costs include shipping charges, restocking fees, and potential production delays resulting from the unsatisfactory products. We anticipate the advance payment to be 50% of the initial purchase order value, totaling [Amount]. As a trusted supplier, we have always valued our business relationship with your company, and we believe this unfortunate incident can be resolved promptly and to our mutual satisfaction. We appreciate your understanding and cooperation in addressing this matter in a timely manner. In case you require any additional information or have any concerns, please do not hesitate to contact us at [Your Contact Information]. We look forward to your immediate response and the resolution of this issue. Thank you for your attention to this matter. Sincerely, [Your Name] [Your Position] [Your Company Name] [Your Contact Information] Keywords: return of purchase order, request for advance payment, Fulton Georgia, defective goods, quality standards, remedy, Return Merchandise Authorization, RMA, return process, warehouse team, track the return, shipping charges, restocking fees, production delays, unsatisfactory products, advance payment, business relationship, cooperation, immediate response.