Nassau New York Sample Letter for Return of Purchase Order and Request for Advance Payment

• Category: Letters - Nonlegal - Customers
• State: Multi-State
• County: Nassau
• Control #: US-0457LR
• Format: Word; Rich Text

Description

Sample Letter for Return of Purchase Order and Request for Advance Payment Dear [Supplier/Company Name], We hope this letter finds you well. We are writing to address an issue regarding the purchase order [Order Number] placed with your esteemed organization. Despite our initial excitement, we regret to inform you that we need to return the purchased items due to certain discrepancies that have arisen. Upon careful inspection of the received goods, we have identified several concerns that require immediate attention. Firstly, the quantity of the items delivered differs from what was originally agreed upon in the purchase order. Moreover, some products have been damaged during transportation, rendering them unusable. Additionally, certain specifications were not met, deviating from the agreed-upon quality standards. Considering these factors, we kindly request a return of the items as per the standard return policy outlined in the terms and conditions of our agreement. We request your prompt assistance in initiating the return process and arranging for the collection of the goods from our premises at [Your Address]. As per your convenience, please coordinate with our logistics department to coordinate the pickup schedule. Furthermore, we would also like to address the matter of the advance payment made for this purchase order. Due to the aforementioned issues and the negative impact they have caused on our operations, we kindly request that you refund the advance payment made at the time of placing the order. To avoid any potential delays, we suggest returning the funds using the original payment method, unless otherwise agreed upon. We trust that you understand the importance of resolving this matter swiftly and amicably. Your cooperation would be greatly appreciated in rectifying this unfortunate situation. Please provide written confirmation of the return authorization and the refund process, including timelines and any other necessary details. Should you require any additional information or clarification regarding the issues mentioned, please do not hesitate to contact us at your earliest convenience. We anticipate a prompt resolution and a swift response from your side. Thank you for your understanding and cooperation. Yours sincerely, [Your Name] [Your Position] [Your Company Name] [Contact Information]

Dear [Supplier/Company Name], We hope this letter finds you well. We are writing to address an issue regarding the purchase order [Order Number] placed with your esteemed organization. Despite our initial excitement, we regret to inform you that we need to return the purchased items due to certain discrepancies that have arisen. Upon careful inspection of the received goods, we have identified several concerns that require immediate attention. Firstly, the quantity of the items delivered differs from what was originally agreed upon in the purchase order. Moreover, some products have been damaged during transportation, rendering them unusable. Additionally, certain specifications were not met, deviating from the agreed-upon quality standards. Considering these factors, we kindly request a return of the items as per the standard return policy outlined in the terms and conditions of our agreement. We request your prompt assistance in initiating the return process and arranging for the collection of the goods from our premises at [Your Address]. As per your convenience, please coordinate with our logistics department to coordinate the pickup schedule. Furthermore, we would also like to address the matter of the advance payment made for this purchase order. Due to the aforementioned issues and the negative impact they have caused on our operations, we kindly request that you refund the advance payment made at the time of placing the order. To avoid any potential delays, we suggest returning the funds using the original payment method, unless otherwise agreed upon. We trust that you understand the importance of resolving this matter swiftly and amicably. Your cooperation would be greatly appreciated in rectifying this unfortunate situation. Please provide written confirmation of the return authorization and the refund process, including timelines and any other necessary details. Should you require any additional information or clarification regarding the issues mentioned, please do not hesitate to contact us at your earliest convenience. We anticipate a prompt resolution and a swift response from your side. Thank you for your understanding and cooperation. Yours sincerely, [Your Name] [Your Position] [Your Company Name] [Contact Information]