[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Customer Service Department] [Creditor's Name] [Creditor's Address] [City, State, Zip Code] Subject: Response to Order on Expired Credit Card Dear [Creditor's Name], I am writing in response to the order placed on my expired credit card and the subsequent notification received from your esteemed company. Firstly, I would like to apologize for the inconvenience caused due to the expiration of my credit card. I appreciate your understanding and patience in this matter. In regard to the order, I acknowledge that it was placed on my expired credit card, [Credit Card Number], which expired on [Expiration Date]. However, I would like to inform you that I have recently received a replacement card with the same account number and a new expiration date, which is [New Expiration Date]. The new card is fully activated and ready for use. I ensure you that I am eager to complete the order and unsettled payment. Please accept my sincere apologies for any delay caused. I kindly request you to update the payment information on your records and proceed with processing the order using my new credit card details mentioned below: Credit Card Number: [New Credit Card Number] Name on Card: [Your Name] Expiration Date: [New Expiration Date] CVV/CVC: [3-digit security code] If necessary, please reach out to me at the provided contact information to clarify any additional details or concerns regarding this matter. I remain committed to resolving this issue promptly to reinstate our normal business relationship and maintain customer satisfaction. Moreover, I would appreciate any attention you can give to expedite the processing of the order, as I would like to receive the goods by [desired delivery date] at the latest. Thank you for your prompt action in this matter. I look forward to your positive response confirming the updated payment information and the order processing. I value our relationship as a customer, and I believe in maintaining strong business ties. Yours sincerely, [Your Name]