Subject: Full Refund of Balance of Retainer — Your Trust Matters to Us Dear [Client's Name], We hope this letter finds you in good health and high spirits. As valued clients of our esteemed law firm, we wish to express our sincere gratitude for choosing us to represent your legal needs in the beautiful city of Chicago, Illinois. At [Law Firm Name], we take pride in providing exceptional legal services to clients like yourself. The purpose of this letter is to inform you that we have completed the agreed-upon legal work and utilized a portion of the retainer you kindly provided. We are thrilled to inform you that your case has been resolved successfully, and we have dedicated extensive time, resources, and expertise in achieving this outcome on your behalf. As per our initial agreement, we hereby confirm that the total cost of services rendered amounts to [Total Cost]. After accounting for the services already provided to you, we have reviewed our records and determined that a balance of [Balance of Retainer] remains utilized from the initial retainer you paid. We understand the significance of financial matters and the importance of maintaining transparency and fairness in all client dealings. Therefore, we are genuinely committed to returning any utilized funds to you promptly. Your satisfaction is our top priority. To facilitate a hassle-free and expedited refund process, we kindly request that you provide us with the following details: 1. Your preferred method of receiving the refund (e.g., check, wire transfer, etc.). 2. The correct billing address or bank account information associated with the selected mode of refund. 3. A signed acknowledgment of this refund request, affirming the closure of your case. Once we receive the necessary information, our accounting department will process the refund without delay. We understand the importance of ensuring precision and accuracy in financial transactions and assure you that the refund will be issued promptly and in full accordance with regulations. Please feel free to reach out to our team at [Contact Number/Email] should you have any questions, concerns, or clarifications regarding this refund process. Our dedicated staff members are always here to provide you with the necessary assistance. Once again, we would like to express our deepest appreciation for choosing us as your trusted legal representatives. We sincerely hope that your experience with our firm has been satisfactory, and we value the trust you placed in us. Thank you for granting us the opportunity to serve you. We look forward to remaining connected and assisting you with any future legal needs. Yours sincerely, [Your Name] [Law Firm Name] [Contact Information]