Sample Letter to Client regarding Refund of Balance of Retainer
Dear [Client's Name], I hope this letter finds you well. We value our client relationships and always ensure that we are providing the best services possible. We are writing to discuss the refund of the balance of your retainer. After carefully reviewing your account, we have determined that there is a remaining balance in your retainer account. The purpose of this letter is to inform you that you are entitled to a refund of the remaining balance as it exceeds the necessary fees for the services provided. We take pride in our transparent and fair billing practices. As such, we want to assure you that we have thoroughly reviewed our records to ensure accuracy and have determined that the balance is indeed refundable to you. We apologize for any inconvenience caused by the delay in initiating this refund process. To expedite the process, we kindly request you to provide us with the following information: 1. Your current contact information, including a mailing address where we can send the refund check. 2. Any alternate payment method you prefer, such as bank transfer or PayPal. Please be aware that it may take up to [insert estimated time] to process and send the refund check. We will provide you with a confirmation once the refund has been processed, along with any tracking information, if applicable. At [Your Company Name], we greatly appreciate your partnership and trust in our services, and we sincerely apologize for any inconvenience caused. If you have any further questions or concerns regarding this refund or any other matter, please do not hesitate to contact our dedicated customer service team at [contact details]. Thank you for your prompt attention to this matter. We greatly value your business and look forward to serving you in the future. Warm regards, [Your Name] [Company Name] [Contact Details] Keywords: San Antonio Texas, sample letter, client refund, retainer balance, transparent billing practices, accurate records, refund process, delay, expedite, mailing address, payment method, partnership, trust, prompt attention, customer service, contact details.
Dear [Client's Name], I hope this letter finds you well. We value our client relationships and always ensure that we are providing the best services possible. We are writing to discuss the refund of the balance of your retainer. After carefully reviewing your account, we have determined that there is a remaining balance in your retainer account. The purpose of this letter is to inform you that you are entitled to a refund of the remaining balance as it exceeds the necessary fees for the services provided. We take pride in our transparent and fair billing practices. As such, we want to assure you that we have thoroughly reviewed our records to ensure accuracy and have determined that the balance is indeed refundable to you. We apologize for any inconvenience caused by the delay in initiating this refund process. To expedite the process, we kindly request you to provide us with the following information: 1. Your current contact information, including a mailing address where we can send the refund check. 2. Any alternate payment method you prefer, such as bank transfer or PayPal. Please be aware that it may take up to [insert estimated time] to process and send the refund check. We will provide you with a confirmation once the refund has been processed, along with any tracking information, if applicable. At [Your Company Name], we greatly appreciate your partnership and trust in our services, and we sincerely apologize for any inconvenience caused. If you have any further questions or concerns regarding this refund or any other matter, please do not hesitate to contact our dedicated customer service team at [contact details]. Thank you for your prompt attention to this matter. We greatly value your business and look forward to serving you in the future. Warm regards, [Your Name] [Company Name] [Contact Details] Keywords: San Antonio Texas, sample letter, client refund, retainer balance, transparent billing practices, accurate records, refund process, delay, expedite, mailing address, payment method, partnership, trust, prompt attention, customer service, contact details.