Dear [Client's Name], I hope this letter finds you well. I am writing to address an important matter regarding your account with our company. As per our records, it has been brought to our attention that there has been an outstanding balance of [amount] on your account for the past [number of days/weeks/months]. Despite our previous attempts to contact you regarding this matter, we have not received any payment or response from your end. As a valued client, we have always strived to maintain a strong and collaborative relationship with you. However, the failure to settle your account has caused significant inconvenience and disruption to our business operations. In order to rectify this situation, we propose the following course of action: 1. Immediate Payment: We kindly request that you settle the outstanding balance of [amount] within [number of days] from the receipt of this letter. This can be done through the following payment methods: [include acceptable payment methods such as bank transfer, credit card payment, etc.]. Upon receipt of your payment, we will update your account accordingly. 2. Proposed Withdrawal: In the event that you are facing financial constraints and cannot make the full payment at once, we are willing to work with you to find a mutually agreeable solution. We propose that you make a partial payment of [amount] by [date] to demonstrate your commitment to resolving this matter. After that, we shall establish a structured repayment plan to clear the remaining balance over an agreed-upon timeframe. We understand that unexpected circumstances can arise, leading to financial difficulties. However, it is important to address and resolve any outstanding obligations promptly to maintain the trust and integrity of our client relationships. Please note that failure to comply with the proposed actions mentioned above may result in further consequences, such as additional late payment fees, referral to a collections' agency, or legal action. We genuinely hope to avoid such measures and reach an amicable resolution with you. Should you have any questions or concerns regarding this letter, please do not hesitate to contact our accounts department at [phone number] or [email address]. We are here to assist you and find the best way forward. We sincerely value your business and hope we can resolve this matter satisfactorily. Furthermore, we appreciate your immediate attention to this issue and look forward to hearing from you soon. Yours faithfully, [Your Name] [Your Title/Position] [Company Name] [Company Address] [Phone Number] [Email Address]