Subject: Urgent: Failure to Pay Outstanding Account Balance and Proposed Withdrawal Notice Dear [Client's Name], I hope this letter finds you in good health and high spirits. We sincerely appreciate your support and the trust you have placed in our company, [Your Company Name]. However, it has come to our attention that there is a past-due balance associated with your account. This letter serves as a formal notification regarding this matter and proposes a course of action to resolve the outstanding balance. As of the date of this letter, your account reflects an unpaid balance of [Amount Due], which was due on [Due Date]. While we believe this may be an oversight on your part, we kindly request that you review your records and make immediate arrangements to settle this account balance to avoid any further complications. We understand that unexpected financial challenges can arise, which might hinder the timely payment of invoices. If you are currently facing any difficulties, we encourage you to reach out to our accounts department at [Contact Details], so that we can discuss a suitable payment solution tailored to your situation. Our team is poised to provide guidance and assistance during this process. To ensure a fair resolution that is mutually beneficial, we propose the following withdrawal terms: 1. Option 1: Full payment of the outstanding amount within [X] days from the date of this letter. Upon receipt of the complete payment, we will consider the account settled, and no further action will be taken. 2. Option 2: If immediate full payment is unfeasible, we offer the option to settle the account through a series of installment payments. We kindly request you to contact our accounts department as soon as possible to discuss a feasible repayment plan. Please be aware that failure to respond to this letter or make satisfactory payment arrangements within [X] days from the date of this letter may lead us to take further actions, including but not limited to escalating the matter to our legal team or external collection agencies. Our objective is not to resort to such measures, but to arrive at an amicable solution that restores the account to good standing. In conclusion, we value our business relationship with you and hope to resolve this matter promptly. One of our key goals at [Your Company Name] is to ensure the satisfaction of our clients, and we believe that together, we can overcome any obstacles. Please reach out to our accounts department at your earliest convenience to discuss the payment options available and begin the process of resolving this matter. Thank you for your immediate attention to this letter. We look forward to hearing from you soon and working together to find an optimal solution. Wishing you all the best. Sincerely, [Your Name] [Your Company Name] [Contact Details]