Dear [Employee's Name], I hope this letter finds you in good health. We recently received your complaint regarding smoking in the workplace and I would like to address your concerns in a detailed manner. Firstly, I would like to clarify that our company, [Company Name], strictly adheres to the regulations and policies set by the Allegheny County Health Department in Pennsylvania. We understand the importance of maintaining a healthy and safe work environment for all our employees. Upon receiving your complaint, we conducted a thorough investigation to ensure that our smoking policy is being followed correctly. Our policy states that smoking is only permitted in designated smoking areas, which are provided to minimize smoke exposure and ensure the well-being of non-smoking employees. We have observed that our company has clearly marked designated smoking zones, which are placed strategically outside the building, away from entrances and windows. Employees who wish to smoke are required to use these designated areas to minimize the impact on non-smoking employees and promote overall wellness. In addition, we have strict guidelines in place to ensure that all employees follow the smoking policy. All employees are made aware of these guidelines during the onboarding process, and we regularly remind and reinforce the importance of compliance. We conduct regular inspections to monitor and enforce our smoking policy. We take employee complaints seriously and value your input. If you observe any violations or situations where our smoking policy is not being followed, please bring it to the attention of the Human Resources department immediately. We assure you that appropriate disciplinary action will be taken against any employee found in violation of our smoking policy. Your comfort and well-being are our top priorities, and we strive to provide a healthy work environment for all our employees. We appreciate your commitment to maintaining a safe and enjoyable workplace, and we encourage open communication to ensure we address any concerns promptly. Once again, thank you for bringing this matter to our attention. Your feedback is instrumental in helping us continuously improve our workplace policies. If you have any further questions or concerns, please do not hesitate to reach out to the Human Resources department. Best regards, [Your Name] [Your Title/Position] [Company Name]