Sample Letter for Response to Employee Complaint about Smoking
Subject: Response to Employee Complaint about Smoking in the Workplace Dear [Employee's Name], We received your recent complaint regarding smoking in our workplace based in Chicago, Illinois. We appreciate your concern and the opportunity to address this matter promptly and effectively. At our company, we value promoting a healthy and comfortable environment for all employees, and we acknowledge that smoking can pose health risks and, in some cases, inconvenience to non-smokers. We understand your frustration and assure you that your complaint has been taken seriously. Regarding your complaint, we would like to inform you of the steps we have taken to address this issue. Firstly, we have reviewed our existing smoking policy and have now reinforced it to ensure full compliance among all employees. Specifically, the policy states that smoking is strictly prohibited within the entire premises of our workplace, including office areas, shared spaces, hallways, restrooms, parking lots, and all other enclosed or outdoor areas designated for work or break times. To guarantee everyone's adherence to this policy, we have instructed the management team to conduct regular inspections to identify any violations and take appropriate disciplinary actions, in accordance with our employee code of conduct. Additionally, we have placed clear and visible signs indicating "No Smoking" at various locations throughout the office premises, reminding employees, guests, and clients about our smoke-free environment. Furthermore, we are in the process of organizing a training session related to workplace health and wellness, which will emphasize the importance of respecting the smoking policy and assist in educating individuals regarding the health risks associated with smoking. As part of our commitment to maintaining a safe and healthy workplace, we encourage employees to report any future incidents of non-compliance by using the designated channels, such as reporting to your immediate supervisor or reaching out to the Human Resources department directly. We assure you that all reports will be treated with strict confidentiality, and necessary actions will be taken promptly to address the concerns raised. It is crucial that we all work together to ensure a harmonious work environment. We kindly request your cooperation, along with all other employees, in adhering to the no-smoking policy. By doing so, we can create a workspace that supports the health and well-being of everyone. Should you have any further questions, concerns, or suggestions regarding this matter or any other workplace issue, please do not hesitate to contact me or the HR department. We appreciate your dedication to the betterment of our workplace and your cooperation in making it a healthy and welcoming environment for all. Thank you again for bringing this matter to our attention. Kind regards, [Your Name] [Your Designation] [Company Name]
Subject: Response to Employee Complaint about Smoking in the Workplace Dear [Employee's Name], We received your recent complaint regarding smoking in our workplace based in Chicago, Illinois. We appreciate your concern and the opportunity to address this matter promptly and effectively. At our company, we value promoting a healthy and comfortable environment for all employees, and we acknowledge that smoking can pose health risks and, in some cases, inconvenience to non-smokers. We understand your frustration and assure you that your complaint has been taken seriously. Regarding your complaint, we would like to inform you of the steps we have taken to address this issue. Firstly, we have reviewed our existing smoking policy and have now reinforced it to ensure full compliance among all employees. Specifically, the policy states that smoking is strictly prohibited within the entire premises of our workplace, including office areas, shared spaces, hallways, restrooms, parking lots, and all other enclosed or outdoor areas designated for work or break times. To guarantee everyone's adherence to this policy, we have instructed the management team to conduct regular inspections to identify any violations and take appropriate disciplinary actions, in accordance with our employee code of conduct. Additionally, we have placed clear and visible signs indicating "No Smoking" at various locations throughout the office premises, reminding employees, guests, and clients about our smoke-free environment. Furthermore, we are in the process of organizing a training session related to workplace health and wellness, which will emphasize the importance of respecting the smoking policy and assist in educating individuals regarding the health risks associated with smoking. As part of our commitment to maintaining a safe and healthy workplace, we encourage employees to report any future incidents of non-compliance by using the designated channels, such as reporting to your immediate supervisor or reaching out to the Human Resources department directly. We assure you that all reports will be treated with strict confidentiality, and necessary actions will be taken promptly to address the concerns raised. It is crucial that we all work together to ensure a harmonious work environment. We kindly request your cooperation, along with all other employees, in adhering to the no-smoking policy. By doing so, we can create a workspace that supports the health and well-being of everyone. Should you have any further questions, concerns, or suggestions regarding this matter or any other workplace issue, please do not hesitate to contact me or the HR department. We appreciate your dedication to the betterment of our workplace and your cooperation in making it a healthy and welcoming environment for all. Thank you again for bringing this matter to our attention. Kind regards, [Your Name] [Your Designation] [Company Name]