Sample Letter for Response to Employee Complaint about Smoking
Dear [Employee's Name], We have received your recent complaint regarding smoking in the workplace and would like to thank you for bringing this matter to our attention. We take such concerns seriously and aim to provide a healthy and comfortable working environment for all our employees. Firstly, we would like to assure you that we understand and acknowledge the impact of smoking on your overall well-being and the negative effects it can have on those who are exposed to second-hand smoke. Therefore, we appreciate your patience as we address this issue promptly. Following your complaint, we have thoroughly reviewed our existing policies and regulations concerning smoking within our premises. We always strive to comply with all applicable laws and regulations related to smoking, including those specific to Contra Costa California. Moreover, we firmly believe in fostering a safe and healthy workplace for all employees throughout the organization. In response to your complaint, we have taken the following actions: 1. Reiterated Smoke-Free Policy: We have reemphasized our existing smoke-free policy to all employees through company-wide communication channels, including email notifications, signage, and employee training sessions. This serves as a reminder to all staff members to refrain from smoking in any designated non-smoking areas. 2. Designated Smoking Areas: We have identified specific smoking areas within our premises that comply with the regulations set forth by Contra Costa California. These designated areas are equipped with appropriate ventilation systems, ashtrays, and are located away from entrances and common areas to minimize exposure to non-smokers. Additionally, clear signage has been set up to direct smokers to these designated zones. 3. Monitoring and Reporting: We have implemented a system to monitor and report any violations of our smoke-free policy. Employees who observe smoking taking place in non-designated areas are encouraged to report such incidents to their immediate supervisors or the human resources department. Anyone found violating the policy will be subject to appropriate disciplinary measures. Additionally, we would like to remind all employees that we offer resources and support to those who wish to quit smoking. We understand that quitting can be challenging, and we are committed to providing assistance where needed. Should you require any guidance or information on smoking cessation programs, please feel free to reach out to our human resources department. Once again, we appreciate your dedication to maintaining a healthy and smoke-free work environment. Your concerns have been heard, and we are committed to ensuring that all employees can enjoy a safe and pleasant workplace. If you have any further questions, concerns, or suggestions regarding this matter or any other issue, please do not hesitate to contact us. We value your input and are always striving to improve our workplace environment. Thank you again for bringing this matter to our attention. Sincerely, [Your Name] [Title/Position] [Company Name]
Dear [Employee's Name], We have received your recent complaint regarding smoking in the workplace and would like to thank you for bringing this matter to our attention. We take such concerns seriously and aim to provide a healthy and comfortable working environment for all our employees. Firstly, we would like to assure you that we understand and acknowledge the impact of smoking on your overall well-being and the negative effects it can have on those who are exposed to second-hand smoke. Therefore, we appreciate your patience as we address this issue promptly. Following your complaint, we have thoroughly reviewed our existing policies and regulations concerning smoking within our premises. We always strive to comply with all applicable laws and regulations related to smoking, including those specific to Contra Costa California. Moreover, we firmly believe in fostering a safe and healthy workplace for all employees throughout the organization. In response to your complaint, we have taken the following actions: 1. Reiterated Smoke-Free Policy: We have reemphasized our existing smoke-free policy to all employees through company-wide communication channels, including email notifications, signage, and employee training sessions. This serves as a reminder to all staff members to refrain from smoking in any designated non-smoking areas. 2. Designated Smoking Areas: We have identified specific smoking areas within our premises that comply with the regulations set forth by Contra Costa California. These designated areas are equipped with appropriate ventilation systems, ashtrays, and are located away from entrances and common areas to minimize exposure to non-smokers. Additionally, clear signage has been set up to direct smokers to these designated zones. 3. Monitoring and Reporting: We have implemented a system to monitor and report any violations of our smoke-free policy. Employees who observe smoking taking place in non-designated areas are encouraged to report such incidents to their immediate supervisors or the human resources department. Anyone found violating the policy will be subject to appropriate disciplinary measures. Additionally, we would like to remind all employees that we offer resources and support to those who wish to quit smoking. We understand that quitting can be challenging, and we are committed to providing assistance where needed. Should you require any guidance or information on smoking cessation programs, please feel free to reach out to our human resources department. Once again, we appreciate your dedication to maintaining a healthy and smoke-free work environment. Your concerns have been heard, and we are committed to ensuring that all employees can enjoy a safe and pleasant workplace. If you have any further questions, concerns, or suggestions regarding this matter or any other issue, please do not hesitate to contact us. We value your input and are always striving to improve our workplace environment. Thank you again for bringing this matter to our attention. Sincerely, [Your Name] [Title/Position] [Company Name]