Subject: Addressing Your Employee Complaint about Smoking at Cook Illinois Dear [Employee's Name], We hope this letter finds you in good health and high spirits. We are writing to acknowledge and address your recent complaint regarding smoking within our organization. Cook Illinois takes employee concerns seriously, and it is our utmost priority to ensure a safe and healthy working environment for all our staff members. First and foremost, we would like to express our appreciation for bringing this matter to our attention. Your input is highly valuable, as it allows us to identify areas where improvements can be made. We understand that exposure to secondhand smoke can be uncomfortable and potentially harmful, which is why we take immediate action in response to your concerns. Cook Illinois is committed to strictly adhering to all smoking policies as mandated by state and federal laws. Smoking is prohibited within any of our facilities, including offices, break rooms, restrooms, and common areas. We actively enforce this policy and strictly monitor compliance to safeguard the well-being of our employees. Upon receiving your complaint, we have initiated an internal investigation to identify any violations of our no-smoking policy. Our goal is to ensure strict compliance and prevent any recurrence of such incidents. We are committed to providing a smoke-free environment that promotes the health and well-being of our employees. To further address this issue, we have implemented the following measures: 1. Increased signage: We have erected additional "No Smoking" signs in highly visible areas throughout our premises to reiterate our strict policy. 2. Communication and reminders: We will send out regular reminders via email and bulletin boards to ensure that all employees are aware of the no-smoking policy and the consequences of violation. 3. Reporting mechanism: We encourage our staff members to report any observed policy violations or concerns related to smoking. This can be done through our anonymous reporting system or by reaching out directly to your supervisor or the HR department. 4. Employee education: We plan to organize awareness sessions and training programs on the dangers of smoking and secondhand smoke, emphasizing the importance of compliance with our no-smoking policy. Rest assured, appropriate disciplinary actions will be taken against individuals found in violation of our no-smoking policy, as per our organizational guidelines. We are dedicated to ensuring a comfortable and healthy workplace environment for everyone. We sincerely apologize for any inconvenience caused. Our commitment to maintaining a smoke-free environment is unwavering, and we appreciate your assistance in helping us achieve this goal. Your feedback serves as a catalyst for positive change. If you have any other concerns or suggestions, please feel free to bring them to our attention. We value your opinion, and we are always open to improving our policies and practices. Thank you for your understanding and cooperation in this matter. Together, we can foster a healthier work environment at Cook Illinois. Best regards, [Your Name] [Your Title/Occupation] [Company Name] [Contact Information]