Subject: Responding to Employee Complaint about Smoking — San Diego, California Dear [Employee's Name], I hope this letter finds you well. I am writing in response to your recent complaint about smoking in our workplace. We take employee concerns seriously, and I appreciate you bringing this issue to our attention. As you may be aware, San Diego, California, is renowned for its pleasant climate, stunning beaches, vibrant arts scene, and a multitude of outdoor activities. It is a city known for its commitment to health, wellness, and clean air quality. Our organization is in adherence with the local laws and regulations concerning smoking. We understand that smoking is a sensitive issue, and we strive to foster a healthy and comfortable work environment for all employees. Given the nature of your complaint, I would like to reassure you that we have policies in place to address this matter. First and foremost, we strictly adhere to the California Smoke-Free Workplace Act, which prohibits smoking in enclosed workplaces. Our premises are equipped with designated outdoor smoking areas, complying with the regulations set by the city of San Diego. These designated areas are properly ventilated to minimize any inconvenience caused. Furthermore, we have an established protocol for handling smoking-related concerns. Any acts of non-compliance or violation of the smoking policy should be reported to a manager or supervisor immediately. They will ensure appropriate disciplinary action is taken, in accordance with our internal policies and in compliance with employment laws. To further promote a healthy and smoke-free environment, we will reinforce our existing policies by conducting refresher training sessions on workplace rules and regulations. This will help educate our employees on their responsibilities and the consequences of smoking violations. We encourage all employees to communicate any concerns or issues related to smoking or any other workplace matter promptly. Your feedback is vital in maintaining a fair and safe work environment. Should you experience any recurring issues or observe continuous non-compliance with the smoking policy, I urge you to reach out to a supervisor or our HR department. Our team is committed to addressing these matters promptly to ensure a pleasant work environment for all employees. Once again, we appreciate your feedback and proactive approach in highlighting this concern. Your well-being is important to us, and we assure you that we take your complaint seriously. If you have any further questions or require additional support, please feel free to discuss them with your supervisor or Human Resources. Thank you for your understanding and cooperation. Sincerely, [Your Name] [Your Position/Title] [Company Name]