Title: Travis Texas Sample Letter for Response to Employee Complaint about Smoking Keywords: Travis Texas, sample letter, response, employee complaint, smoking, workplace policy, designated smoking area, tobacco-free policy Introduction: Dear [Employee's Name], We are writing this letter in response to the complaint you filed regarding smoking in the workplace. At Travis Texas, we highly value our employees' well-being and understand the importance of maintaining a healthy and professional work environment. Thus, we have thoroughly investigated your concern and are committed to addressing it promptly. 1. Acknowledgment of the Complaint: We appreciate your diligence in bringing this matter to our attention. Travis Texas takes all employee complaints seriously and strives to resolve them in a fair and timely manner. 2. Explanation of the Workplace Smoking Policy: Travis Texas maintains a strict smoking policy in compliance with both state regulations and our commitment to the health and wellness of our employees. Our policy prohibits smoking within the workplace premises, including all indoor areas and designated nonsmoking zones outdoors. 3. Existing Smoking Areas: To accommodate smokers within a controlled environment and minimize disturbance to nonsmokers, Travis Texas has designated specific outdoor areas as smoking zones. These designated smoking areas are equipped with ashtrays and adequately distanced from entrances, ensuring smoke-free environments within the office spaces. 4. Reminders of the Tobacco-Free Policy: It is essential to reiterate that Travis Texas has implemented a tobacco-free policy within the workplace. We encourage employees who wish to smoke to utilize the designated outdoor smoking areas during their designated break times only. Furthermore, employees are politely advised to dispose of cigarette butts responsibly to maintain cleanliness and prevent fire hazards. 5. Communication and Awareness: To guarantee that all employees are aware of our smoking policy, we regularly communicate it through orientations, handbook updates, and internal memos. We will take this opportunity to remind all staff members of the policy and the importance of adhering to it. Conclusion: Thank you again for bringing this matter to our attention. Travis Texas is dedicated to maintaining a healthy and inclusive work environment that caters to the needs of all employees. If you have any further concerns or suggestions regarding our smoking policy, please feel free to discuss them with our Human Resources department. Sincerely, [Your Name] [Your Title] Travis Texas