This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Restaurant Name] [Restaurant Address] [City, State, ZIP] Dear [Restaurant Manager/Owner], Subject: Restaurant Complaint — Poor Dining Experience I am writing to express my deep dissatisfaction and disappointment with the recent dining experience I had at your esteemed [Restaurant Name] located in Salt Lake City, Utah. I have always admired your restaurant for its reputation in providing exceptional service and delectable cuisine, which is why my experience was particularly disheartening. Firstly, I would like to address the lack of cleanliness and hygiene observed throughout my visit. The condition of the dining area was far from satisfactory, with dirty tables and visible dust accumulating on various surfaces, including the menus. This unsanitary environment not only tarnished the overall ambience but also raised concerns about the level of care taken in food preparation and handling. Moreover, the quality of the food served did not live up to the high standards I had come to expect from your establishment. My order, the [dish name], arrived cold and unappetizing, suggesting that it had been left sitting out for an extended period. The taste and presentation were severely compromised, leading me to question the overall expertise of the culinary team. In addition to the subpar food, the service I received was equally disappointing. The servers seemed disinterested and inattentive, neglecting to check on my table regularly. The lack of professionalism displayed by your staff was evident, as they appeared more engrossed in personal conversations than in catering to the needs of customers. This disregard for attentive service is not in line with the reputation [Restaurant Name] has built over the years. As a loyal customer, I believe it is essential to communicate my dissatisfaction and give you the opportunity to rectify these issues. I kindly request that immediate action be taken to address the concerns mentioned above. Please ensure that the restaurant is spotless and maintained to the highest standards of hygiene. Additionally, please reevaluate the food preparation process and ensure that all dishes are served fresh and at an appropriate temperature. Finally, I urge you to retrain and motivate your staff to provide the level of service for which your restaurant is known. I sincerely hope that these shortcomings are addressed promptly, as I still value the reputation of [Restaurant Name]. It is my genuine desire to continue dining at your establishment and recommend it to others, but an improvement in your business's overall experience is necessary for this to happen. Thank you for taking the time to review my concerns. I look forward to hearing from you with your plan of action to resolve these issues. Your prompt attention to this matter is greatly appreciated. Yours sincerely, [Your Name]
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Restaurant Name] [Restaurant Address] [City, State, ZIP] Dear [Restaurant Manager/Owner], Subject: Restaurant Complaint — Poor Dining Experience I am writing to express my deep dissatisfaction and disappointment with the recent dining experience I had at your esteemed [Restaurant Name] located in Salt Lake City, Utah. I have always admired your restaurant for its reputation in providing exceptional service and delectable cuisine, which is why my experience was particularly disheartening. Firstly, I would like to address the lack of cleanliness and hygiene observed throughout my visit. The condition of the dining area was far from satisfactory, with dirty tables and visible dust accumulating on various surfaces, including the menus. This unsanitary environment not only tarnished the overall ambience but also raised concerns about the level of care taken in food preparation and handling. Moreover, the quality of the food served did not live up to the high standards I had come to expect from your establishment. My order, the [dish name], arrived cold and unappetizing, suggesting that it had been left sitting out for an extended period. The taste and presentation were severely compromised, leading me to question the overall expertise of the culinary team. In addition to the subpar food, the service I received was equally disappointing. The servers seemed disinterested and inattentive, neglecting to check on my table regularly. The lack of professionalism displayed by your staff was evident, as they appeared more engrossed in personal conversations than in catering to the needs of customers. This disregard for attentive service is not in line with the reputation [Restaurant Name] has built over the years. As a loyal customer, I believe it is essential to communicate my dissatisfaction and give you the opportunity to rectify these issues. I kindly request that immediate action be taken to address the concerns mentioned above. Please ensure that the restaurant is spotless and maintained to the highest standards of hygiene. Additionally, please reevaluate the food preparation process and ensure that all dishes are served fresh and at an appropriate temperature. Finally, I urge you to retrain and motivate your staff to provide the level of service for which your restaurant is known. I sincerely hope that these shortcomings are addressed promptly, as I still value the reputation of [Restaurant Name]. It is my genuine desire to continue dining at your establishment and recommend it to others, but an improvement in your business's overall experience is necessary for this to happen. Thank you for taking the time to review my concerns. I look forward to hearing from you with your plan of action to resolve these issues. Your prompt attention to this matter is greatly appreciated. Yours sincerely, [Your Name]