Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident
Dear [Store Manager], I am writing to bring to your attention a slip and fall accident that occurred at your [store name] location in Phoenix, Arizona. On [date of incident], I was a customer at your store when I unfortunately experienced a serious fall, resulting in injuries to my [describe injuries]. I feel compelled to bring this matter to your attention to seek resolution and ensure that such incidents are prevented in the future. The incident took place in the [specific area of the store where the accident occurred], which was unusually slippery and inadequately marked or warned about potential hazards. Despite taking what I believed to be reasonable precautions, such as paying attention to my surroundings and choosing sensible footwear, I was unable to prevent the accident from occurring due to the unsafe conditions present in your store. As a result of the fall, I suffered physical pain, medical expenses, and emotional distress. The injuries sustained have caused me to incur substantial medical bills and have impacted my ability to attend work, resulting in lost wages. The incident has also left me feeling anxious and fearful when visiting public spaces, as I am now acutely aware of the potential dangers that may be hidden in plain sight. I believe that this accident could have been avoided with proper attention to maintenance and safety measures. It is my sincere hope that you will take my concerns seriously and conduct a thorough investigation into the circumstances of the incident. I kindly request that you: 1. Conduct a prompt evaluation of the area where the accident occurred to identify and rectify any existing hazards. 2. Document and preserve any evidence relating to my accident, including CCTV footage, accident reports, and witness statements. 3. Review your store's safety protocols, training practices, and maintenance procedures to prevent similar accidents from happening in the future. 4. Provide me with a detailed written response outlining the steps you are taking to address the situation and prevent future accidents. I would like to resolve this matter amicably and without the need for legal action. However, please be advised that if this matter cannot be satisfactorily resolved, I may have no choice but to seek legal recourse to protect my rights. Please reply to this letter within [reasonable time frame] to acknowledge its receipt and indicate your intention to address my concerns. I appreciate your prompt attention to this matter. Thank you for your understanding and cooperation. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Phone Number] [Email Address] Keywords: slip and fall accident, customer, store, report, injuries, Phoenix Arizona, maintenance, safety measures, investigation, hazards, evaluation, evidence, CCTV footage, accident reports, witness statements, safety protocols, training practices, legal action, resolution, amicably.
Dear [Store Manager], I am writing to bring to your attention a slip and fall accident that occurred at your [store name] location in Phoenix, Arizona. On [date of incident], I was a customer at your store when I unfortunately experienced a serious fall, resulting in injuries to my [describe injuries]. I feel compelled to bring this matter to your attention to seek resolution and ensure that such incidents are prevented in the future. The incident took place in the [specific area of the store where the accident occurred], which was unusually slippery and inadequately marked or warned about potential hazards. Despite taking what I believed to be reasonable precautions, such as paying attention to my surroundings and choosing sensible footwear, I was unable to prevent the accident from occurring due to the unsafe conditions present in your store. As a result of the fall, I suffered physical pain, medical expenses, and emotional distress. The injuries sustained have caused me to incur substantial medical bills and have impacted my ability to attend work, resulting in lost wages. The incident has also left me feeling anxious and fearful when visiting public spaces, as I am now acutely aware of the potential dangers that may be hidden in plain sight. I believe that this accident could have been avoided with proper attention to maintenance and safety measures. It is my sincere hope that you will take my concerns seriously and conduct a thorough investigation into the circumstances of the incident. I kindly request that you: 1. Conduct a prompt evaluation of the area where the accident occurred to identify and rectify any existing hazards. 2. Document and preserve any evidence relating to my accident, including CCTV footage, accident reports, and witness statements. 3. Review your store's safety protocols, training practices, and maintenance procedures to prevent similar accidents from happening in the future. 4. Provide me with a detailed written response outlining the steps you are taking to address the situation and prevent future accidents. I would like to resolve this matter amicably and without the need for legal action. However, please be advised that if this matter cannot be satisfactorily resolved, I may have no choice but to seek legal recourse to protect my rights. Please reply to this letter within [reasonable time frame] to acknowledge its receipt and indicate your intention to address my concerns. I appreciate your prompt attention to this matter. Thank you for your understanding and cooperation. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Phone Number] [Email Address] Keywords: slip and fall accident, customer, store, report, injuries, Phoenix Arizona, maintenance, safety measures, investigation, hazards, evaluation, evidence, CCTV footage, accident reports, witness statements, safety protocols, training practices, legal action, resolution, amicably.