Keywords: San Diego California, sample letter, apology, error in advertisement Subject: Apology for Error in Advertisement — San Diego, California Dear [Customer's Name], We sincerely apologize for any inconvenience caused by the error that appeared in our recent advertisement campaign in San Diego, California. We take full responsibility for this oversight and would like to extend our deepest apologies to you, our valued customers. At [Company Name], we strive to provide accurate and up-to-date information to ensure a seamless experience for our customers. Unfortunately, due to an internal error, an incorrect promotional offer was published in our recent advertisement in San Diego, California. We deeply regret any confusion or disappointment this may have caused. We understand your frustration, and please know that we are taking immediate corrective measures to rectify the situation. Furthermore, we have already launched a comprehensive investigation into the advertisement creation and approval process to prevent such errors from occurring in the future. Moreover, we have informed our advertising partners to halt the circulation of the erroneous advertisement immediately. To address the inconvenience caused, we would like to extend a sincere offer of [compensation/offers]. We assure you that our team is committed to providing you with the highest levels of service and customer satisfaction, and we value your continued support and trust in our brand. Please accept our apologies once again for any inconvenience caused. We greatly appreciate your understanding and patience. Should you have any further questions or concerns, please do not hesitate to contact our customer service team at [phone number/email address]. We appreciate your loyalty to [Company Name], and we look forward to serving you better in the future. Sincerely, [Your Name] [Your Title] [Company Name]