This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Company Name] [Company Address] [City, State, ZIP] Subject: Complaint Regarding Movers — Unprofessional Service and Damaged Items Dear [Company Name], I am writing this letter to express my extreme disappointment and dissatisfaction with the services provided by your movers during my recent relocation from Maricopa, Arizona. It is with great frustration that I bring to your attention several issues that have transpired, including unprofessional behavior, poor handling of my belongings, and numerous damages incurred during the move. First and foremost, upon the scheduled arrival of your moving crew, I was appalled by their unprofessional conduct. They arrived late without any prior notification, causing unnecessary inconvenience and stress. Furthermore, their disrespectful and dismissive attitude towards my concerns left me feeling disregarded as a client. The entire experience was far from what I had expected, considering your company's reputation and the assurances given during the initial consultation. The disregard for the safety of my belongings was evident as the movers handled my items haphazardly. Despite verbally expressing my concerns about a few fragile and valuable possessions, such as antique glassware and artwork, the movers neglected to take adequate precautions or use the appropriate packaging materials. As a result, several items were severely damaged, including multiple shattered pieces and irreparable scratches. The lack of care demonstrated not only a lack of professionalism but also a blatant disregard for my property. One specific incident that highlights the apathy displayed by your movers occurred when they carelessly dropped a large box marked as "fragile." Upon opening, it later, I discovered that the delicate china plates inside were completely shattered. It is absolutely unacceptable that such negligence was exhibited when I had taken every possible measure to ensure the safety of my belongings. Furthermore, the movers' ineptitude was further accentuated during the unloading process at my new residence. They failed to properly handle and place heavy furniture, resulting in unsightly damage to both the furniture itself and the walls and doors of my new home. This disregard for basic moving protocols and a lack of experience was evident throughout their actions. As a customer who trusted your company to handle my move professionally, I demand immediate resolution to this matter. I expect compensation for the damaged items and repairs needed for my property. Additionally, I urge you to take internal measures to ensure that future customers are not subjected to such unprofessional service and careless conduct. If this issue is not resolved satisfactorily within a reasonable timeframe, I will have no choice but to escalate my complaint through legal channels and leave appropriate negative feedback on various platforms to warn potential customers about the quality of service provided by your company. I request a written response detailing the actions you will take to address these grievances within [number of days, typically 14 days] of receiving this letter. You may reach me directly via the contact information provided above. Thank you for your prompt attention to this matter. I look forward to a swift and amicable resolution. Yours sincerely, [Your Name]
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Company Name] [Company Address] [City, State, ZIP] Subject: Complaint Regarding Movers — Unprofessional Service and Damaged Items Dear [Company Name], I am writing this letter to express my extreme disappointment and dissatisfaction with the services provided by your movers during my recent relocation from Maricopa, Arizona. It is with great frustration that I bring to your attention several issues that have transpired, including unprofessional behavior, poor handling of my belongings, and numerous damages incurred during the move. First and foremost, upon the scheduled arrival of your moving crew, I was appalled by their unprofessional conduct. They arrived late without any prior notification, causing unnecessary inconvenience and stress. Furthermore, their disrespectful and dismissive attitude towards my concerns left me feeling disregarded as a client. The entire experience was far from what I had expected, considering your company's reputation and the assurances given during the initial consultation. The disregard for the safety of my belongings was evident as the movers handled my items haphazardly. Despite verbally expressing my concerns about a few fragile and valuable possessions, such as antique glassware and artwork, the movers neglected to take adequate precautions or use the appropriate packaging materials. As a result, several items were severely damaged, including multiple shattered pieces and irreparable scratches. The lack of care demonstrated not only a lack of professionalism but also a blatant disregard for my property. One specific incident that highlights the apathy displayed by your movers occurred when they carelessly dropped a large box marked as "fragile." Upon opening, it later, I discovered that the delicate china plates inside were completely shattered. It is absolutely unacceptable that such negligence was exhibited when I had taken every possible measure to ensure the safety of my belongings. Furthermore, the movers' ineptitude was further accentuated during the unloading process at my new residence. They failed to properly handle and place heavy furniture, resulting in unsightly damage to both the furniture itself and the walls and doors of my new home. This disregard for basic moving protocols and a lack of experience was evident throughout their actions. As a customer who trusted your company to handle my move professionally, I demand immediate resolution to this matter. I expect compensation for the damaged items and repairs needed for my property. Additionally, I urge you to take internal measures to ensure that future customers are not subjected to such unprofessional service and careless conduct. If this issue is not resolved satisfactorily within a reasonable timeframe, I will have no choice but to escalate my complaint through legal channels and leave appropriate negative feedback on various platforms to warn potential customers about the quality of service provided by your company. I request a written response detailing the actions you will take to address these grievances within [number of days, typically 14 days] of receiving this letter. You may reach me directly via the contact information provided above. Thank you for your prompt attention to this matter. I look forward to a swift and amicable resolution. Yours sincerely, [Your Name]