Subject: Wake North Carolina Sample Letter for Incorrect Cancellation Dear [Company/Service Provider], I am writing this letter to bring to your attention an error in the cancellation notification I received for [product/service] that I have been using from your organization. I have been a loyal customer for [duration], and I have always been satisfied with the quality of your offerings. However, I am disappointed to report that my recent cancellation has been wrongly processed, and I am requesting immediate rectification of this issue. On [date], I provided a cancellation request for [product/service] along with all the necessary details and adhered to the cancellation policy outlined in our agreement. However, to my surprise, I received a confirmation email stating that my cancellation has been processed. This email not only contradicts my initial request but also does not align with the terms and conditions specified in our contract. To resolve this matter promptly, I kindly request you to review the attached copies of the original cancellation request and any relevant documentation that will validate my claim. I expect you to investigate this error thoroughly and provide a satisfactory solution within [specific timeline, e.g., 5 business days] to reinstate my account for [product/service]. Due to the erroneous cancellation, I have faced significant inconvenience and unnecessary financial burden. This includes [explain any negative consequences experienced such as additional fees/equipment charges, loss of service, etc.]. I trust that you understand the seriousness of this matter, and I'm hopeful that your esteemed organization will take all necessary actions to address this situation promptly. If required, I would be happy to cooperate further, provide additional information or engage in any discussion necessary to resolve this matter efficiently and effectively. I would greatly appreciate your swift attention to this issue and the provision of a timely update on the progress made towards reinstating my account. In conclusion, I firmly believe that this misunderstanding can be resolved amicably and trust that your organization values its customers as much as I value your exceptional service. I anticipate a prompt resolution and look forward to continuing our longstanding and mutually beneficial relationship. Thank you for your attention and cooperation. Sincerely, [Your Name] [Your Contact Information]