Sample Letter for Bringing Account Current
Dear [Account Holder's Name], We hope this letter finds you in good health and high spirits. We are reaching out to you regarding your account with us at [Company Name]. It has come to our attention that your account is currently past due. We understand that unforeseen circumstances can sometimes make it difficult to bring an account current, and we want to work with you to resolve this matter amicably. Mecklenburg County, located in the great state of North Carolina, is known for its rich history, vibrant culture, and strong sense of community. As the most populous county in the state, Mecklenburg County is home to the thriving city of Charlotte, which serves as both the county seat and the largest city in North Carolina. [Company Name] has been serving the Mecklenburg County community for [number] years, providing [products/services] to its residents and businesses. We highly value our customers, like you, who contribute to the growth and success of our business. It is our intention to assist you in resolving any outstanding matters regarding your account promptly. To bring your account current, we kindly request that you take the following steps: 1. Review your account statement: Please carefully evaluate your account statement provided with this letter. It outlines the outstanding balance, including any fees or charges that may have been applied. 2. Determine the payment amount: Calculate the total amount required to bring your account up to date. This includes both the principal balance and any additional charges mentioned in the statement. 3. Choose a payment method: We offer several convenient payment options to make the process as easy as possible for you. You can choose to pay online through our secure payment portal, mail a check or money order, or visit our office during business hours. 4. Set a repayment plan: If the total amount required to bring your account current is not feasible for a one-time payment, we encourage you to contact our customer service department. Our dedicated team will work with you to establish a suitable repayment plan based on your financial circumstances. By promptly addressing this matter, you can avoid potential negative consequences, such as late payment fees, interruption of services, or damage to your credit score. We understand that unexpected life events happen to all of us, but your commitment to resolving this issue is greatly appreciated. Mecklenburg County, North Carolina, is not only our place of business; it is our community. We believe in building strong relationships with our valued customers, and we are here to support you through any financial challenges you may face. If you have any questions or concerns regarding your account, please do not hesitate to contact our customer service department at [phone number]. Our representatives are available during business hours to provide assistance and guide you through the account resolution process. Thank you for your attention to this matter, and we look forward to your prompt response. We genuinely value your patronage and appreciate the opportunity to serve you. Sincerely, [Your Name] Customer Service Representative [Company Name]
Dear [Account Holder's Name], We hope this letter finds you in good health and high spirits. We are reaching out to you regarding your account with us at [Company Name]. It has come to our attention that your account is currently past due. We understand that unforeseen circumstances can sometimes make it difficult to bring an account current, and we want to work with you to resolve this matter amicably. Mecklenburg County, located in the great state of North Carolina, is known for its rich history, vibrant culture, and strong sense of community. As the most populous county in the state, Mecklenburg County is home to the thriving city of Charlotte, which serves as both the county seat and the largest city in North Carolina. [Company Name] has been serving the Mecklenburg County community for [number] years, providing [products/services] to its residents and businesses. We highly value our customers, like you, who contribute to the growth and success of our business. It is our intention to assist you in resolving any outstanding matters regarding your account promptly. To bring your account current, we kindly request that you take the following steps: 1. Review your account statement: Please carefully evaluate your account statement provided with this letter. It outlines the outstanding balance, including any fees or charges that may have been applied. 2. Determine the payment amount: Calculate the total amount required to bring your account up to date. This includes both the principal balance and any additional charges mentioned in the statement. 3. Choose a payment method: We offer several convenient payment options to make the process as easy as possible for you. You can choose to pay online through our secure payment portal, mail a check or money order, or visit our office during business hours. 4. Set a repayment plan: If the total amount required to bring your account current is not feasible for a one-time payment, we encourage you to contact our customer service department. Our dedicated team will work with you to establish a suitable repayment plan based on your financial circumstances. By promptly addressing this matter, you can avoid potential negative consequences, such as late payment fees, interruption of services, or damage to your credit score. We understand that unexpected life events happen to all of us, but your commitment to resolving this issue is greatly appreciated. Mecklenburg County, North Carolina, is not only our place of business; it is our community. We believe in building strong relationships with our valued customers, and we are here to support you through any financial challenges you may face. If you have any questions or concerns regarding your account, please do not hesitate to contact our customer service department at [phone number]. Our representatives are available during business hours to provide assistance and guide you through the account resolution process. Thank you for your attention to this matter, and we look forward to your prompt response. We genuinely value your patronage and appreciate the opportunity to serve you. Sincerely, [Your Name] Customer Service Representative [Company Name]