[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Today's Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Request for Replacement of Illegible Money Order Dear [Recipient's Name], I am writing to bring to your attention an issue I encountered with a money order I recently received from your esteemed organization. Unfortunately, the money order appears to be illegible, making it impossible for me to ascertain the necessary details to process it. As per the information provided on the money order envelope, it was sent from your branch located in Nassau, New York. I have always banked with your institution and have never encountered such an issue before, which is why I hold your services in high regard. The money order in question was purchased on [Date], and the amount specified on the order is for [amount]. However, the critical information such as the recipient's name, payee information, and any additional details are completely indecipherable due to smudging or damage during transit. I have enclosed the original money order for your inspection. Given the circumstances, I kindly request your assistance in resolving this matter promptly. It is vital for me to receive a replacement money order as soon as possible so that I may proceed with my intended financial transactions without further delay. Understanding that mistakes happen, I have full confidence in your ability to rectify this issue efficiently and effectively. I have provided all my contact details above and kindly request that you communicate with me via email or phone to inform me of the next steps required to receive a replacement money order. In addition, I would appreciate it if you can confirm whether there are any specific documents or forms that need to be completed for this purpose. I thank you in advance for your prompt attention to this matter and look forward to your prompt response. I value my relationship with your institution and trust that this issue will be resolved with the same level of professionalism and customer service that I have come to expect from your organization. Please reach out to me should you require any further information or clarification. I appreciate your cooperation. Yours sincerely, [Your Name]