[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Illegible Money Order Issue Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring to your attention an issue I encountered with a money order I recently received from your company. Unfortunately, the money order appears to be illegible, making it impossible for me to process the transaction. I kindly request your assistance in resolving this matter promptly. Firstly, allow me to provide you with some context. As a resident of Queens, New York, I have been a customer of your esteemed company for several years and have always had positive experiences with your services. However, this recent predicament has left me somewhat perplexed. Yesterday, on [date], I received a money order from your company worth [amount]. However, upon careful inspection, I noticed that some crucial details, such as the payee's name and payment instructions, were smeared or completely indiscernible due to ink smudging. This renders the money order unreadable and poses a significant inconvenience for me, as I rely on the swift processing of payments. In light of the issue at hand, I kindly ask that you replace the illegible money order with a new and readable one promptly. Rest assured, I have attached the original money order to this letter for your reference. I believe this is simply an unfortunate occurrence that can be easily rectified with your assistance. I would also appreciate it if you could provide me with an explanation as to how this error transpired in the first place. Understanding the cause of this situation will be crucial in preventing similar incidents from occurring in the future. I eagerly anticipate your prompt response and resolution to this matter. To facilitate further communication, please feel free to contact me via email at [email address] or by phone at [phone number]. Thank you for your prompt attention to this issue. I trust in your commitment to excellent customer service and look forward to a swift resolution. Yours sincerely, [Your Name]