[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Illegible Money Order Complaint [Sacramento, California] Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring to your attention an issue regarding an illegible money order that I recently received from your organization. This correspondence aims to address the matter promptly and seek resolution in accordance with the applicable regulations and policies. I am a resident of Sacramento, California and have been a satisfied customer of your esteemed institution for several years. However, upon receiving a money order [number: XXX], dated [date], I was disappointed to find it completely illegible. The amount, payee, and other crucial details were indecipherable, making it impossible for me to utilize or endorse the money order. To rectify this situation efficiently, I kindly request your assistance in providing a replacement for the defective money order. I have enclosed the original money order, along with a copy of this letter, as proof of my complaint. As per your institution's policies, I kindly ask that you complete the necessary investigations to confirm the validity of the claim and take necessary steps to resolve the issue. I would greatly appreciate it if you could expedite this process as much as possible, considering the inconvenience and potential financial implications caused by the illegible money order. Kindly provide me with an update on the progress and expected timeframe for resolution within the next [number of days]. Should you require any further information or documentation, please do not hesitate to contact me at the provided email address or phone number. I am committed to cooperating fully to ensure a swift resolution to this matter and maintain our mutually beneficial business relationship. Thank you for your immediate attention to this unfortunate incident. I trust that you will handle this matter diligently and provide a suitable resolution as per your institution's policy, ensuring utmost customer satisfaction. Looking forward to your prompt response. Sincerely, [Your Name]