This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, Zip Code] Subject: Settlement regarding Unsatisfactory Paint Job Dear [Recipient's Name], I hope this letter finds you well. I am writing to discuss the unsatisfactory paint job performed by your company, [Company Name], on my property located in Suffolk, New York. On [Date], I contracted your services to paint the exterior of my residential property, which is situated at [Address]. Unfortunately, I must express my extreme disappointment with the final outcome of the paint job. The workmanship provided by your team does not meet the standard of quality that was expected and agreed upon. The problems I encountered with the paint job include: 1. Inconsistent surface preparation: It is evident that sufficient time and effort were not dedicated to properly preparing the surfaces before applying the paint. As a result, there are visible cracks, peeling, and bubbling in various areas. 2. Poor paint application: The paint was applied unevenly, leaving noticeable streaks, runs, and brush marks. This lack of attention to detail has compromised the overall aesthetic appeal of my property. 3. Failure to adhere to color specifications: The paint color used is significantly different from the one we discussed and agreed upon prior to the project commencement. I have attached photographs, taken on [Date], which clearly demonstrate the aforementioned issues. I believe it is only fair that you rectify these problems by providing a reasonable settlement to compensate for the substandard paint job and associated inconvenience. To resolve this matter amicably, I suggest the following options: 1. Repair and Repaint: [Company Name] should take immediate responsibility for rectifying the unsatisfactory paint job. You are requested to send a team of competent professionals to correct the issues outlined above, ensuring that the final outcome meets the expected quality standards. 2. Partial Refund: Alternatively, I may consider accepting a partial refund that reflects the diminished value of the paint job, given the necessary repairs I will have to undertake independently. I believe it would be in the best interest of both parties to resolve this matter promptly and without resorting to legal action. Please provide a written response within [reasonable timeframe, e.g., 14 days] from the receipt of this letter, confirming your intention to settle this dispute as outlined above. Kindly consider this letter as the first attempt to settle this matter amicably. If we are unable to reach a satisfactory resolution, I may have no choice but to escalate the dispute further through legal channels to protect my rights as a consumer. I look forward to your prompt response. Feel free to contact me at [Phone Number] or via email at [Email Address] if you require any further information. Yours sincerely, [Your Name]
[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, Zip Code] Subject: Settlement regarding Unsatisfactory Paint Job Dear [Recipient's Name], I hope this letter finds you well. I am writing to discuss the unsatisfactory paint job performed by your company, [Company Name], on my property located in Suffolk, New York. On [Date], I contracted your services to paint the exterior of my residential property, which is situated at [Address]. Unfortunately, I must express my extreme disappointment with the final outcome of the paint job. The workmanship provided by your team does not meet the standard of quality that was expected and agreed upon. The problems I encountered with the paint job include: 1. Inconsistent surface preparation: It is evident that sufficient time and effort were not dedicated to properly preparing the surfaces before applying the paint. As a result, there are visible cracks, peeling, and bubbling in various areas. 2. Poor paint application: The paint was applied unevenly, leaving noticeable streaks, runs, and brush marks. This lack of attention to detail has compromised the overall aesthetic appeal of my property. 3. Failure to adhere to color specifications: The paint color used is significantly different from the one we discussed and agreed upon prior to the project commencement. I have attached photographs, taken on [Date], which clearly demonstrate the aforementioned issues. I believe it is only fair that you rectify these problems by providing a reasonable settlement to compensate for the substandard paint job and associated inconvenience. To resolve this matter amicably, I suggest the following options: 1. Repair and Repaint: [Company Name] should take immediate responsibility for rectifying the unsatisfactory paint job. You are requested to send a team of competent professionals to correct the issues outlined above, ensuring that the final outcome meets the expected quality standards. 2. Partial Refund: Alternatively, I may consider accepting a partial refund that reflects the diminished value of the paint job, given the necessary repairs I will have to undertake independently. I believe it would be in the best interest of both parties to resolve this matter promptly and without resorting to legal action. Please provide a written response within [reasonable timeframe, e.g., 14 days] from the receipt of this letter, confirming your intention to settle this dispute as outlined above. Kindly consider this letter as the first attempt to settle this matter amicably. If we are unable to reach a satisfactory resolution, I may have no choice but to escalate the dispute further through legal channels to protect my rights as a consumer. I look forward to your prompt response. Feel free to contact me at [Phone Number] or via email at [Email Address] if you require any further information. Yours sincerely, [Your Name]