Kings New York Employee Evaluation Form for Travel Agent

• Category: Employment - Performance Appraisals - Exempt and Nonexempt Employees
• State: Multi-State
• County: Kings
• Control #: US-AHI-234-66
• Format: Word; Rich Text

Description

This AHI performance review is used to review the non-exempt employee based on how well the requirements of the job are filled. Kings New York Employee Evaluation Form for Travel Agent is a comprehensive tool designed to assess and review the performance and professionalism of travel agents working for Kings New York, a prominent travel agency in New York. This evaluation form focuses on various aspects of a travel agent's job, including proficiency in customer service, sales skills, product knowledge, communication abilities, and overall job proficiency. The Kings New York Employee Evaluation Form for Travel Agents aims to provide a standardized and objective approach to analyzing the individual's performance and identifying areas for improvement. It allows supervisors and managers to assess the travel agent's skills, knowledge, and behavior, helping them make informed decisions regarding promotions, rewards, and areas where additional training is required. Some key sections and elements covered in the Kings New York Employee Evaluation Form for Travel Agent include: 1. Customer Service: This section evaluates the agent's ability to provide exceptional customer service, responsiveness to customer inquiries, conflict resolution skills, and handling of customer complaints. 2. Sales and Revenue Generation: This section assesses the agent's sales ability, achievement of sales targets, conversion rates, and effectiveness in promoting travel packages, accommodations, transportation, and ancillary services. 3. Product Knowledge: The form measures the agent's knowledge of various travel products and destinations. It includes inquiries about the agent's familiarity with itineraries, hotels, airlines, tourist attractions, visa requirements, and current travel trends. 4. Communication Skills: This section focuses on evaluating the agent's communication skills, both written and verbal. It includes an assessment of the agent's ability to listen actively, provide clear and concise information, and communicate effectively with clients, colleagues, and suppliers. 5. Time Management: This section gauges the agent's ability to prioritize tasks, meet deadlines, handle multiple bookings simultaneously, and effectively manage their time. 6. Professionalism: This section evaluates the agent's adherence to company policies, appearance, punctuality, attendance, and ability to work collaboratively as part of a team. 7. Self-Development and Initiative: This section examines whether the agent takes the initiative to learn new skills, stays updated on industry trends, and actively seeks feedback to enhance their performance. It's important to note that different variations of the Kings New York Employee Evaluation Form for Travel Agents may exist, tailored to specific roles or levels within the company. These variations might include a more detailed assessment of certain skills or additional criteria specific to a particular job position or career advancement.

Kings New York Employee Evaluation Form for Travel Agent is a comprehensive tool designed to assess and review the performance and professionalism of travel agents working for Kings New York, a prominent travel agency in New York. This evaluation form focuses on various aspects of a travel agent's job, including proficiency in customer service, sales skills, product knowledge, communication abilities, and overall job proficiency. The Kings New York Employee Evaluation Form for Travel Agents aims to provide a standardized and objective approach to analyzing the individual's performance and identifying areas for improvement. It allows supervisors and managers to assess the travel agent's skills, knowledge, and behavior, helping them make informed decisions regarding promotions, rewards, and areas where additional training is required. Some key sections and elements covered in the Kings New York Employee Evaluation Form for Travel Agent include: 1. Customer Service: This section evaluates the agent's ability to provide exceptional customer service, responsiveness to customer inquiries, conflict resolution skills, and handling of customer complaints. 2. Sales and Revenue Generation: This section assesses the agent's sales ability, achievement of sales targets, conversion rates, and effectiveness in promoting travel packages, accommodations, transportation, and ancillary services. 3. Product Knowledge: The form measures the agent's knowledge of various travel products and destinations. It includes inquiries about the agent's familiarity with itineraries, hotels, airlines, tourist attractions, visa requirements, and current travel trends. 4. Communication Skills: This section focuses on evaluating the agent's communication skills, both written and verbal. It includes an assessment of the agent's ability to listen actively, provide clear and concise information, and communicate effectively with clients, colleagues, and suppliers. 5. Time Management: This section gauges the agent's ability to prioritize tasks, meet deadlines, handle multiple bookings simultaneously, and effectively manage their time. 6. Professionalism: This section evaluates the agent's adherence to company policies, appearance, punctuality, attendance, and ability to work collaboratively as part of a team. 7. Self-Development and Initiative: This section examines whether the agent takes the initiative to learn new skills, stays updated on industry trends, and actively seeks feedback to enhance their performance. It's important to note that different variations of the Kings New York Employee Evaluation Form for Travel Agents may exist, tailored to specific roles or levels within the company. These variations might include a more detailed assessment of certain skills or additional criteria specific to a particular job position or career advancement.