The Cook Illinois Support Agreement is a contractual agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp (CSC) that outlines the terms and conditions regarding license arrangements for various services and solutions offered by 724 Solutions. This agreement ensures a mutually beneficial relationship between the parties involved and governs the provision of support services related to the licensed software. Under the Cook Illinois Support Agreement, there are different types of support arrangements that may be specified based on the specific needs and requirements of the parties involved. Some potential types of these support agreements include: 1. Technical Support Agreement: This type of support agreement outlines the terms and conditions by which 724 Solutions provides technical assistance and support services to CSC in relation to the licensed software. It covers issues such as software integration, troubleshooting, bug fixes, and system maintenance. This agreement ensures that CSC receives the necessary technical support to effectively utilize the licensed software. 2. Maintenance and Support Agreement: This type of support arrangement focuses on the ongoing maintenance and support of the licensed software provided by 724 Solutions. It encompasses regular software updates, patches, and enhancements to ensure optimal performance and compatibility with evolving technology standards. This agreement assures CSC that they will receive timely updates and support to keep their systems up to date. 3. Custom Support Agreement: In certain cases, a custom support agreement may be tailored to meet specific requirements of CSC. This agreement may include additional provisions, such as specialized technical support, dedicated resources, or customized software modifications, based on CSC's unique needs. This type of agreement allows for flexibility and addresses any specific demands that may arise during the license arrangement. Overall, the Cook Illinois Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp ensures a comprehensive and robust support framework for the licensed software, ensuring that CSC receives the necessary assistance to fully leverage the software's functionalities and capabilities.