Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corporation regarding license arrangements dated December 29, 1999. 3 pages.
Fairfax Virginia Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp is a comprehensive document outlining the terms and conditions of license arrangements between the parties involved. This agreement aims to define the support services to be provided by 724 Solutions, Inc. and 724 Solutions International, NRL to Chicory Strategic Technology Corp in relation to the licensed software. The following are the different types of agreements that can be part of this arrangement: 1. Technical Support Agreement: The Technical Support Agreement outlines the technical assistance that 724 Solutions, Inc. and 724 Solutions International, NRL will offer to Chicory Strategic Technology Corp in relation to the licensed software. This may include troubleshooting, bug fixes, software updates, and general technical guidance. 2. Maintenance and Upgrade Agreement: This agreement defines the maintenance and upgrade services to be provided by 724 Solutions, Inc. and 724 Solutions International, NRL. It outlines the frequency and scope of maintenance activities, including performance optimization, security updates, and the provision of new features or functionalities. 3. Training and Knowledge Transfer Agreement: The Training and Knowledge Transfer Agreement focuses on the training requirements of Chicory Strategic Technology Corp's staff regarding the licensed software. It defines the training program, delivery methods, and the responsibilities of all parties involved in ensuring a smooth knowledge transfer process. 4. Documentation Agreement: The Documentation Agreement outlines the responsibilities of 724 Solutions, Inc. and 724 Solutions International, NRL to provide Chicory Strategic Technology Corp with accurate and comprehensive documentation regarding the licensed software. This may include user manuals, technical specifications, API documentation, and any other relevant materials. 5. Service Level Agreement (SLA): A Service Level Agreement may be included to establish specific service levels and performance metrics that 724 Solutions, Inc. and 724 Solutions International, NRL must adhere to. This agreement sets the expectations for response times, issue resolution, and overall service quality. 6. Intellectual Property Rights Agreement: This agreement governs the ownership and usage rights of the licensed software, including any modifications, enhancements, or derivative works developed during the support period. It ensures that all parties understand their rights and responsibilities regarding the intellectual property associated with the software. In summary, the Fairfax Virginia Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp is a comprehensive agreement encompassing various types of agreements such as Technical Support, Maintenance and Upgrade, Training and Knowledge Transfer, Documentation, Service Level, and Intellectual Property Rights.
Fairfax Virginia Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp is a comprehensive document outlining the terms and conditions of license arrangements between the parties involved. This agreement aims to define the support services to be provided by 724 Solutions, Inc. and 724 Solutions International, NRL to Chicory Strategic Technology Corp in relation to the licensed software. The following are the different types of agreements that can be part of this arrangement: 1. Technical Support Agreement: The Technical Support Agreement outlines the technical assistance that 724 Solutions, Inc. and 724 Solutions International, NRL will offer to Chicory Strategic Technology Corp in relation to the licensed software. This may include troubleshooting, bug fixes, software updates, and general technical guidance. 2. Maintenance and Upgrade Agreement: This agreement defines the maintenance and upgrade services to be provided by 724 Solutions, Inc. and 724 Solutions International, NRL. It outlines the frequency and scope of maintenance activities, including performance optimization, security updates, and the provision of new features or functionalities. 3. Training and Knowledge Transfer Agreement: The Training and Knowledge Transfer Agreement focuses on the training requirements of Chicory Strategic Technology Corp's staff regarding the licensed software. It defines the training program, delivery methods, and the responsibilities of all parties involved in ensuring a smooth knowledge transfer process. 4. Documentation Agreement: The Documentation Agreement outlines the responsibilities of 724 Solutions, Inc. and 724 Solutions International, NRL to provide Chicory Strategic Technology Corp with accurate and comprehensive documentation regarding the licensed software. This may include user manuals, technical specifications, API documentation, and any other relevant materials. 5. Service Level Agreement (SLA): A Service Level Agreement may be included to establish specific service levels and performance metrics that 724 Solutions, Inc. and 724 Solutions International, NRL must adhere to. This agreement sets the expectations for response times, issue resolution, and overall service quality. 6. Intellectual Property Rights Agreement: This agreement governs the ownership and usage rights of the licensed software, including any modifications, enhancements, or derivative works developed during the support period. It ensures that all parties understand their rights and responsibilities regarding the intellectual property associated with the software. In summary, the Fairfax Virginia Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp is a comprehensive agreement encompassing various types of agreements such as Technical Support, Maintenance and Upgrade, Training and Knowledge Transfer, Documentation, Service Level, and Intellectual Property Rights.