Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corporation regarding license arrangements dated December 29, 1999. 3 pages.
Fulton Georgia Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp is a legal document that outlines the terms and conditions for license arrangements regarding certain software or technology products. This agreement aims to provide support and maintenance services to Chicory Strategic Technology Corp, ensuring the smooth functioning and optimal performance of the licensed software. The key components of the Fulton Georgia Support Agreement include: 1. License Arrangements: This section of the agreement specifies the scope and duration of the license granted by 724 Solutions, Inc. and 724 Solutions International, NRL to Chicory Strategic Technology Corp. It outlines the permitted use of the licensed software, any restrictions or limitations, and the rights and responsibilities of the parties involved. 2. Support Services: This agreement details the support services to be provided by 724 Solutions, Inc. and 724 Solutions International, NRL to Chicory Strategic Technology Corp. These services may include technical assistance, bug fixes, updates, upgrades, and troubleshooting. The agreement defines the response times, communication channels, and escalation procedures for support requests. 3. Maintenance: This section discusses the maintenance services covered under the agreement, such as routine inspections, preventive measures, and software updates. It may also outline the procedures for addressing software defects or issues, as well as any requirements for Chicory Strategic Technology Corp's participation in maintenance activities. 4. Service Level Agreements (SLAs): SLAs define the performance metrics and service standards that 724 Solutions, Inc. and 724 Solutions International, NRL are obligated to meet. These metrics may include system availability, response times, resolution times, and customer satisfaction levels. The agreement specifies the consequences for failing to meet these SLAs and outlines the dispute resolution mechanisms. 5. Intellectual Property Rights: This section addresses the ownership and protection of intellectual property rights related to the licensed software. It clarifies that all rights, title, and interest in the software remain with 724 Solutions, Inc. and 724 Solutions International, NRL. It also sets forth the rights of Chicory Strategic Technology Corp to use the licensed software solely for the agreed purposes. Furthermore, it is important to note that the description provided above is a general overview of a Fulton Georgia Support Agreement. There may be variations or additional clauses depending on the specific type of agreement entered into between the parties involved. It is always recommended reviewing the actual agreement and consult legal counsel for accurate and comprehensive information.
Fulton Georgia Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp is a legal document that outlines the terms and conditions for license arrangements regarding certain software or technology products. This agreement aims to provide support and maintenance services to Chicory Strategic Technology Corp, ensuring the smooth functioning and optimal performance of the licensed software. The key components of the Fulton Georgia Support Agreement include: 1. License Arrangements: This section of the agreement specifies the scope and duration of the license granted by 724 Solutions, Inc. and 724 Solutions International, NRL to Chicory Strategic Technology Corp. It outlines the permitted use of the licensed software, any restrictions or limitations, and the rights and responsibilities of the parties involved. 2. Support Services: This agreement details the support services to be provided by 724 Solutions, Inc. and 724 Solutions International, NRL to Chicory Strategic Technology Corp. These services may include technical assistance, bug fixes, updates, upgrades, and troubleshooting. The agreement defines the response times, communication channels, and escalation procedures for support requests. 3. Maintenance: This section discusses the maintenance services covered under the agreement, such as routine inspections, preventive measures, and software updates. It may also outline the procedures for addressing software defects or issues, as well as any requirements for Chicory Strategic Technology Corp's participation in maintenance activities. 4. Service Level Agreements (SLAs): SLAs define the performance metrics and service standards that 724 Solutions, Inc. and 724 Solutions International, NRL are obligated to meet. These metrics may include system availability, response times, resolution times, and customer satisfaction levels. The agreement specifies the consequences for failing to meet these SLAs and outlines the dispute resolution mechanisms. 5. Intellectual Property Rights: This section addresses the ownership and protection of intellectual property rights related to the licensed software. It clarifies that all rights, title, and interest in the software remain with 724 Solutions, Inc. and 724 Solutions International, NRL. It also sets forth the rights of Chicory Strategic Technology Corp to use the licensed software solely for the agreed purposes. Furthermore, it is important to note that the description provided above is a general overview of a Fulton Georgia Support Agreement. There may be variations or additional clauses depending on the specific type of agreement entered into between the parties involved. It is always recommended reviewing the actual agreement and consult legal counsel for accurate and comprehensive information.