Los Angeles California Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corp regarding license arrangements

• Category: Corporations - Public - Support
• State: Multi-State
• County: Los Angeles
• Control #: US-EG-9292
• Format: Word; Rich Text

Description

Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corporation regarding license arrangements dated December 29, 1999. 3 pages. Los Angeles California Support Agreement is a contractual agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp to provide license arrangements for a variety of services and products. This agreement outlines the terms and conditions under which these companies will cooperate and support each other in the Los Angeles area. The Support Agreement aims to establish a strong collaborative partnership between the aforementioned parties by ensuring effective support and timely resolution of any issues related to licensed products and services. This agreement serves as a framework to enhance operational efficiency, quality assurance, and customer satisfaction. Key areas covered in the Los Angeles California Support Agreement include: 1. License arrangements: The agreement defines the specific terms of the licenses granted by 724 Solutions, Inc. and 724 Solutions International, NRL to Chicory Strategic Technology Corp. It outlines the scope of the licensed products, usage rights, and any associated restrictions or limitations. 2. Support and maintenance: The agreement provides details on the support and maintenance services that will be provided to Chicory Strategic Technology Corp by 724 Solutions, Inc., and 724 Solutions International, NRL. This includes the resolution process for reported issues, response times, and escalation procedures. 3. Updates and upgrades: The agreement specifies the provisions for updates, upgrades, and new releases of the licensed products. It outlines how these updates will be communicated, delivered, and implemented, ensuring the smooth operation of the licensed software and technology. 4. Intellectual property: The Support Agreement addresses the intellectual property rights of all parties involved, protecting the licensed products and any associated proprietary information. It outlines confidentiality provisions, non-disclosure agreements, and ownership rights to safeguard the interests of the involved companies. 5. Term and termination: The agreement establishes the duration of the Support Agreement, including provisions for renewal or termination. It outlines the conditions under which either party can terminate the agreement, ensuring fair and equitable processes are followed. Different types of Los Angeles California Support Agreements may be tailored to specific license arrangements, such as: 1. Software License Support Agreement: This type of agreement specifically focuses on software licenses granted by 724 Solutions, Inc., and 724 Solutions International, NRL to Chicory Strategic Technology Corp. It details the support and maintenance services provided for the licensed software, including bug fixes, patches, and version upgrades. 2. Technology License Support Agreement: This agreement focuses on licensed technologies, beyond software, provided by 724 Solutions, Inc. and 724 Solutions International, NRL to Chicory Strategic Technology Corp. It outlines support and maintenance services related to hardware, firmware, or other technological components required for the licensed products. 3. Service Level Agreement (SLA): While not strictly a "Support Agreement," an SLA may be part of the overall Los Angeles California Support Agreement between the parties. An SLA establishes specific performance metrics, response times, and service guarantees to ensure high-quality support and services that align with the business needs and expectations of Chicory Strategic Technology Corp. These variations may address specific aspects and requirements related to different types of licensed products and services, tailoring the Support Agreement to the unique needs of the involved parties.

Los Angeles California Support Agreement is a contractual agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp to provide license arrangements for a variety of services and products. This agreement outlines the terms and conditions under which these companies will cooperate and support each other in the Los Angeles area. The Support Agreement aims to establish a strong collaborative partnership between the aforementioned parties by ensuring effective support and timely resolution of any issues related to licensed products and services. This agreement serves as a framework to enhance operational efficiency, quality assurance, and customer satisfaction. Key areas covered in the Los Angeles California Support Agreement include: 1. License arrangements: The agreement defines the specific terms of the licenses granted by 724 Solutions, Inc. and 724 Solutions International, NRL to Chicory Strategic Technology Corp. It outlines the scope of the licensed products, usage rights, and any associated restrictions or limitations. 2. Support and maintenance: The agreement provides details on the support and maintenance services that will be provided to Chicory Strategic Technology Corp by 724 Solutions, Inc., and 724 Solutions International, NRL. This includes the resolution process for reported issues, response times, and escalation procedures. 3. Updates and upgrades: The agreement specifies the provisions for updates, upgrades, and new releases of the licensed products. It outlines how these updates will be communicated, delivered, and implemented, ensuring the smooth operation of the licensed software and technology. 4. Intellectual property: The Support Agreement addresses the intellectual property rights of all parties involved, protecting the licensed products and any associated proprietary information. It outlines confidentiality provisions, non-disclosure agreements, and ownership rights to safeguard the interests of the involved companies. 5. Term and termination: The agreement establishes the duration of the Support Agreement, including provisions for renewal or termination. It outlines the conditions under which either party can terminate the agreement, ensuring fair and equitable processes are followed. Different types of Los Angeles California Support Agreements may be tailored to specific license arrangements, such as: 1. Software License Support Agreement: This type of agreement specifically focuses on software licenses granted by 724 Solutions, Inc., and 724 Solutions International, NRL to Chicory Strategic Technology Corp. It details the support and maintenance services provided for the licensed software, including bug fixes, patches, and version upgrades. 2. Technology License Support Agreement: This agreement focuses on licensed technologies, beyond software, provided by 724 Solutions, Inc. and 724 Solutions International, NRL to Chicory Strategic Technology Corp. It outlines support and maintenance services related to hardware, firmware, or other technological components required for the licensed products. 3. Service Level Agreement (SLA): While not strictly a "Support Agreement," an SLA may be part of the overall Los Angeles California Support Agreement between the parties. An SLA establishes specific performance metrics, response times, and service guarantees to ensure high-quality support and services that align with the business needs and expectations of Chicory Strategic Technology Corp. These variations may address specific aspects and requirements related to different types of licensed products and services, tailoring the Support Agreement to the unique needs of the involved parties.