Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corporation regarding license arrangements dated December 29, 1999. 3 pages.
Lima Arizona Support Agreement is a legal agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp that outlines the terms and conditions related to license arrangements. This agreement serves to provide support services, maintenance, and updates for the licensed software to Chicory Strategic Technology Corp, ensuring smooth operations and optimal utilization of the licensed technology. Below are the different types of Lima Arizona Support Agreements that can be established: 1. Standard Support Agreement: This type of support agreement lays out the general terms and conditions governing support services provided by 724 Solutions, Inc., and 724 Solutions International, NRL to Chicory Strategic Technology Corp in relation to the licensed software. It includes provisions for problem resolution, bug fixes, software updates, and access to technical support. 2. Enhanced Support Agreement: An enhanced support agreement offers an upgraded level of support services compared to the standard agreement. It may include benefits such as priority access to technical support, accelerated response times, dedicated support resources, and customized solutions tailored to Chicory Strategic Technology Corp's specific needs. 3. Maintenance Agreement: A maintenance agreement focuses primarily on ensuring the overall functioning and operability of the licensed software. It outlines the scope of regular maintenance activities, including software patches, bug fixes, performance optimization, and compatibility updates, all aimed at guaranteeing the optimal use of the software by Chicory Strategic Technology Corp. 4. Major Version Upgrade Agreement: This type of agreement is established when a major version upgrade of the licensed software becomes available. It covers the transition process from the current version to the new version, including any necessary data migration, training, and related support services to ensure a seamless transition for Chicory Strategic Technology Corp. 5. Customized Support Agreement: In certain cases, a customized support agreement may be implemented to cater to specific requirements or unique circumstances of Chicory Strategic Technology Corp. This type of agreement allows for flexibility in defining the scope, level of support, and additional services, customized to meet Chicory Strategic Technology Corp's individual needs. It is essential to note that the specific terms and conditions of each type of Lima Arizona Support Agreement may vary depending on the negotiation between the parties involved, ensuring that both the licensee and licensor are protected and have a clear understanding of their respective obligations and entitlements.
Lima Arizona Support Agreement is a legal agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp that outlines the terms and conditions related to license arrangements. This agreement serves to provide support services, maintenance, and updates for the licensed software to Chicory Strategic Technology Corp, ensuring smooth operations and optimal utilization of the licensed technology. Below are the different types of Lima Arizona Support Agreements that can be established: 1. Standard Support Agreement: This type of support agreement lays out the general terms and conditions governing support services provided by 724 Solutions, Inc., and 724 Solutions International, NRL to Chicory Strategic Technology Corp in relation to the licensed software. It includes provisions for problem resolution, bug fixes, software updates, and access to technical support. 2. Enhanced Support Agreement: An enhanced support agreement offers an upgraded level of support services compared to the standard agreement. It may include benefits such as priority access to technical support, accelerated response times, dedicated support resources, and customized solutions tailored to Chicory Strategic Technology Corp's specific needs. 3. Maintenance Agreement: A maintenance agreement focuses primarily on ensuring the overall functioning and operability of the licensed software. It outlines the scope of regular maintenance activities, including software patches, bug fixes, performance optimization, and compatibility updates, all aimed at guaranteeing the optimal use of the software by Chicory Strategic Technology Corp. 4. Major Version Upgrade Agreement: This type of agreement is established when a major version upgrade of the licensed software becomes available. It covers the transition process from the current version to the new version, including any necessary data migration, training, and related support services to ensure a seamless transition for Chicory Strategic Technology Corp. 5. Customized Support Agreement: In certain cases, a customized support agreement may be implemented to cater to specific requirements or unique circumstances of Chicory Strategic Technology Corp. This type of agreement allows for flexibility in defining the scope, level of support, and additional services, customized to meet Chicory Strategic Technology Corp's individual needs. It is essential to note that the specific terms and conditions of each type of Lima Arizona Support Agreement may vary depending on the negotiation between the parties involved, ensuring that both the licensee and licensor are protected and have a clear understanding of their respective obligations and entitlements.