Phoenix Arizona Supplemental Services Agreement between PCSupport.com, Inc. and Go Figure Technology Introduction: The Phoenix Arizona Supplemental Services Agreement is a legally binding contract between PCSupport.com, Inc. (referred to as "Support") and Go Figure Technology (referred to as "Go Figure"). This agreement outlines the additional services provided by Go Figure to Support in the Phoenix, Arizona area. By entering into this agreement, both parties agree to the terms and conditions described below. Services: 1. Technical Support: Go Figure agrees to provide supplementary technical support to Support within the Phoenix, Arizona area. This includes assistance with computer hardware/software installation, troubleshooting, and maintenance. 2. Network Configuration: Go Figure will assist Support in configuring and optimizing their local area network (LAN) infrastructure. This involves setting up routers, switches, and other networking components to ensure reliable and secure connectivity for Support's internal systems. 3. System Upgrades: Go Figure will assist Support in upgrading their computer systems, including hardware and software installations. This ensures that Support's technology remains up-to-date, enhancing their overall operational efficiency. 4. Data Backup and Recovery: Go Figure will implement robust data backup mechanisms for Support's critical business information. Additionally, in the case of any data loss or system failure, Go Figure will undertake necessary measures to recover and restore the lost data to minimize downtime. 5. Security Audits: Go Figure will conduct regular security audits on Support's systems to identify vulnerabilities and recommend appropriate security measures. This helps in safeguarding sensitive data from potential cyber threats and ensures compliance with industry standards. 6. Remote Monitoring: Go Figure will remotely monitor Support's IT infrastructure to proactively detect any potential issues or abnormalities. This allows for immediate troubleshooting and minimizes the chances of system downtime. 7. Onsite Support: Go Figure will provide onsite support to Support, dispatching technicians to Phoenix, Arizona when necessary for troubleshooting and resolving critical IT issues that cannot be resolved remotely. Different Types of Phoenix Arizona Supplemental Services Agreements: 1. Basic Agreement: This type of agreement covers the standard services mentioned above. 2. Premium Agreement: In addition to the basic services, this agreement may include additional provisions such as extended support hours, faster response times, and priority access to technical resources. 3. Customized Agreement: This agreement allows Support to tailor the supplemental services according to their specific requirements. Additional services or specialized support can be included based on Support's unique needs. Conclusion: The Phoenix Arizona Supplemental Services Agreement between PCSupport.com, Inc. and Go Figure Technology outlines the various services that Go Figure will provide to Support within the Phoenix, Arizona area. By entering into this agreement, both parties aim to enhance Support's operational efficiency, data security, and ensure reliable IT infrastructure. Whether choosing the basic agreement or opting for premium or customized agreements, Support can rely on Go Figure's expertise to meet their IT needs effectively.
Phoenix Arizona Supplemental Services Agreement between PCSupport.com, Inc. and Go Figure Technology
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