Support Agreement between Daleen Technologies, Inc., Daleen Canada Corporation and Daleen CallCo Corporation regarding making appropriate provisions and establishing a procedure whereby ParentCo will take certain actions and make certain payments and
Hennepin Minnesota Support Agreement is a legal document that outlines the terms and conditions of the agreement between Baleen Technologies, Inc., the holders of Exchangeable Shares, Baleen Canada Corp., and Baleen Callao Corp., specifically relating to the provision of support services in Hennepin County, Minnesota. This agreement aims to ensure a smooth and consistent workflow by establishing the responsibilities, obligations, and expectations of all parties involved. The agreement covers various aspects, including but not limited to: 1. Support Services: It details the scope of support services to be provided by Baleen Technologies, Inc., which may include technical assistance, maintenance, troubleshooting, and other related support activities. 2. Service Level Agreement: The agreement may include a Service Level Agreement (SLA) that defines specific performance metrics, response times, and quality standards to ensure that the support services meet the required levels of efficiency and effectiveness. 3. Term and Renewal: The agreement states the initial term of the support services and the conditions for renewal or termination. It can be a fixed-term agreement or an ongoing arrangement depending on the nature of the services provided. 4. Fees and Payment Terms: The agreement specifies the fees for the support services and outlines the payment terms, including invoicing, due dates, and any applicable penalties or interest in late payments. 5. Confidentiality and Non-Disclosure: To protect proprietary information and trade secrets, the agreement includes clauses that enforce confidentiality and non-disclosure obligations on all parties involved, ensuring the security of sensitive data. 6. Intellectual Property Rights: The agreement may address the ownership and rights over any intellectual property created or used in the provision of support services, clarifying the rights and responsibilities of each party. 7. Dispute Resolution: In case of any conflicts or disputes arising from the agreement, it may include provisions for alternate dispute resolution methods, such as negotiation, mediation, or arbitration. Different types of Hennepin Minnesota Support Agreement between Baleen Technologies, Inc., the holders of Exchangeable Shares, Baleen Canada Corp., and Baleen Callao Corp., may include customized variations or additional clauses based on the specific requirements and circumstances of the parties involved. These variations may cover factors such as the duration and nature of the support services, location-specific considerations, indemnification provisions, and any other specific terms agreed upon between the parties.
Hennepin Minnesota Support Agreement is a legal document that outlines the terms and conditions of the agreement between Baleen Technologies, Inc., the holders of Exchangeable Shares, Baleen Canada Corp., and Baleen Callao Corp., specifically relating to the provision of support services in Hennepin County, Minnesota. This agreement aims to ensure a smooth and consistent workflow by establishing the responsibilities, obligations, and expectations of all parties involved. The agreement covers various aspects, including but not limited to: 1. Support Services: It details the scope of support services to be provided by Baleen Technologies, Inc., which may include technical assistance, maintenance, troubleshooting, and other related support activities. 2. Service Level Agreement: The agreement may include a Service Level Agreement (SLA) that defines specific performance metrics, response times, and quality standards to ensure that the support services meet the required levels of efficiency and effectiveness. 3. Term and Renewal: The agreement states the initial term of the support services and the conditions for renewal or termination. It can be a fixed-term agreement or an ongoing arrangement depending on the nature of the services provided. 4. Fees and Payment Terms: The agreement specifies the fees for the support services and outlines the payment terms, including invoicing, due dates, and any applicable penalties or interest in late payments. 5. Confidentiality and Non-Disclosure: To protect proprietary information and trade secrets, the agreement includes clauses that enforce confidentiality and non-disclosure obligations on all parties involved, ensuring the security of sensitive data. 6. Intellectual Property Rights: The agreement may address the ownership and rights over any intellectual property created or used in the provision of support services, clarifying the rights and responsibilities of each party. 7. Dispute Resolution: In case of any conflicts or disputes arising from the agreement, it may include provisions for alternate dispute resolution methods, such as negotiation, mediation, or arbitration. Different types of Hennepin Minnesota Support Agreement between Baleen Technologies, Inc., the holders of Exchangeable Shares, Baleen Canada Corp., and Baleen Callao Corp., may include customized variations or additional clauses based on the specific requirements and circumstances of the parties involved. These variations may cover factors such as the duration and nature of the support services, location-specific considerations, indemnification provisions, and any other specific terms agreed upon between the parties.