Cook Illinois Amendment No. 5 to Managed Network Agreement between Sprint Communications Company, LP and Bridge Data Company

• Category: Corporations - Public - Managed Network
• State: Multi-State
• County: Cook
• Control #: US-EG-9482
• Format: Word; Rich Text

Description

Amendment No. 5 to Managed Network Agreement between Sprint Communications Company, LP and Bridge Data Company regarding providing and purchasing Managed Network products and services and related support dated November 21, 1996. 2 pages. Cook Illinois Amendment No. 5 to Managed Network Agreement between Sprint Communications Company, LP and Bridge Data Company is a legal document that outlines the specific terms and conditions regarding the management of network services between these two entities. This amendment serves to modify and enhance the existing agreement to meet the changing needs and requirements of both parties involved. Cook Illinois Amendment No. 5 focuses on several critical aspects related to the managed network services provided by Sprint Communications Company and received by Bridge Data Company. It includes provisions related to network performance, service level agreements, security protocols, and other essential factors to ensure a seamless and efficient network experience. The key provisions covered in Cook Illinois Amendment No. 5 are as follows: 1. Network Performance: This amendment sets forth the specific performance standards for Sprint's managed network services. It defines service quality metrics, such as network uptime, throughput, latency, and packet loss, ensuring that Bridge Data receives reliable and high-performing network connectivity. 2. Service Level Agreements (SLAs): Cook Illinois Amendment No. 5 includes detailed SLAs that outline the levels of availability, response time, resolution time, and escalation procedures for any network issues or service disruptions. These SLAs guarantee that any network-related problems will be promptly addressed, minimizing downtime and ensuring business continuity for Bridge Data. 3. Security Measures: This amendment emphasizes the importance of data security and privacy. It establishes the necessary security protocols, including encryption standards, firewall configurations, intrusion detection systems, and other measures required to protect Bridge Data's network infrastructure and information assets. 4. Disaster Recovery and Business Continuity: Cook Illinois Amendment No. 5 addresses the procedures and protocols necessary to ensure the timely recovery and continuation of services in the event of a natural disaster, network failure, or other disruptive events. It defines the responsibilities of both Sprint and Bridge Data in implementing robust disaster recovery plans to minimize any potential impact on the network and business operations. 5. Technical Support and Maintenance: This amendment outlines the technical support services provided by Sprint, including help desk assistance, troubleshooting, and maintenance activities. It specifies the contact points, response times, and methods of communication between the parties for issue resolution and ongoing support. These are the main provisions covered in Cook Illinois Amendment No. 5 to Managed Network Agreement between Sprint Communications Company, LP and Bridge Data Company. It ensures that both parties have a clear understanding of their roles, responsibilities, and expectations when it comes to managing and maintaining a high-quality and secure network infrastructure.

Cook Illinois Amendment No. 5 to Managed Network Agreement between Sprint Communications Company, LP and Bridge Data Company is a legal document that outlines the specific terms and conditions regarding the management of network services between these two entities. This amendment serves to modify and enhance the existing agreement to meet the changing needs and requirements of both parties involved. Cook Illinois Amendment No. 5 focuses on several critical aspects related to the managed network services provided by Sprint Communications Company and received by Bridge Data Company. It includes provisions related to network performance, service level agreements, security protocols, and other essential factors to ensure a seamless and efficient network experience. The key provisions covered in Cook Illinois Amendment No. 5 are as follows: 1. Network Performance: This amendment sets forth the specific performance standards for Sprint's managed network services. It defines service quality metrics, such as network uptime, throughput, latency, and packet loss, ensuring that Bridge Data receives reliable and high-performing network connectivity. 2. Service Level Agreements (SLAs): Cook Illinois Amendment No. 5 includes detailed SLAs that outline the levels of availability, response time, resolution time, and escalation procedures for any network issues or service disruptions. These SLAs guarantee that any network-related problems will be promptly addressed, minimizing downtime and ensuring business continuity for Bridge Data. 3. Security Measures: This amendment emphasizes the importance of data security and privacy. It establishes the necessary security protocols, including encryption standards, firewall configurations, intrusion detection systems, and other measures required to protect Bridge Data's network infrastructure and information assets. 4. Disaster Recovery and Business Continuity: Cook Illinois Amendment No. 5 addresses the procedures and protocols necessary to ensure the timely recovery and continuation of services in the event of a natural disaster, network failure, or other disruptive events. It defines the responsibilities of both Sprint and Bridge Data in implementing robust disaster recovery plans to minimize any potential impact on the network and business operations. 5. Technical Support and Maintenance: This amendment outlines the technical support services provided by Sprint, including help desk assistance, troubleshooting, and maintenance activities. It specifies the contact points, response times, and methods of communication between the parties for issue resolution and ongoing support. These are the main provisions covered in Cook Illinois Amendment No. 5 to Managed Network Agreement between Sprint Communications Company, LP and Bridge Data Company. It ensures that both parties have a clear understanding of their roles, responsibilities, and expectations when it comes to managing and maintaining a high-quality and secure network infrastructure.