What is the difference between a service contract and a maintenance contract?

Essentially, maintenance is what you get regularly done on your vehicle to make sure it stays in fighting form. Maintenance is something that's scheduled like an oil change whereas service is when you need something specific fixed or tuned up that's outside of your regular maintenance schedule.

What is the purpose of a maintenance agreement?

Maintenance agreements provide routine maintenance, access to emergency repairs, and constant upgrades to software and your system's hardware. More importantly, the agreement make you a priority and allows you to build a relationship with your maintenance provider.

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Computer System Support Agreement - Maintenance Agreement

Santa Clara California Computer System Support Agreement - Maintenance Agreement

Name: Santa Clara California Computer System Support Agreement - Maintenance Agreement
Brand: US Legal Forms
Rating: 4.81 (222 reviews)

Category:

Technology - Computers and Internet

State:

Multi-State

County:

Santa Clara

Control #:

US-KWP-0015

Format:

Instant download

Description

This form is a Computer System Support Agreement. This form provides that a company will be responsible for the maintenance of computer equipment. The form also provides that the customer will pay the company a maintenance fee for the equipment. The agreement will be binding upon the parties and their respective successors and assignees. The customer may not assign the agreement to any person or entity without the prior written consent of the company.

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FAQ

Essentially, maintenance is what you get regularly done on your vehicle to make sure it stays in fighting form. Maintenance is something that's scheduled like an oil change whereas service is when you need something specific fixed or tuned up that's outside of your regular maintenance schedule.

As an IT business, there are a number of terms you should include in your IT services agreement....You should consider: scope of work; payment; customer responsibilities; IP; suspension and termination; liabilities; and. dispute resolution.

Definition(s): An agreement entered into by an organization in connection with a computer matching program to which the organization is a party, as required by the Computer Matching and Privacy Protection Act of 1988.

A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.

A maintenance contract, defined as the contract between 2 parties which creates the agreement that one party will maintain an asset owned by another party, is common across many industries. Maintenance contracts can exist for equipment, a building, landscape, computers and other information technologies, and more.

Hardware Maintenance and Support Contracts are services sold by third parties (hardware vendors) that provide for technical support and replacements for equipment during a covered period.

A support agreement is a document that defines the rights and obligations of one more party offering services or goods to another party. A support agreement can be a technical or software support agreement, but it can also be a stockholder or shareholder support agreement.

Maintenance agreements provide routine maintenance, access to emergency repairs, and constant upgrades to software and your system's hardware. More importantly, the agreement make you a priority and allows you to build a relationship with your maintenance provider.

Answer. A support agreement is just that; a way that we agree to work together with you to best support your business. The agreement outlines what services we will provide, how we will provide them, the service levels that you can expect from us and the associated costs.

More info

"Cloud Service" means the Cisco hosted software-as-a-service offering or other Cisco cloud-enabled feature described in the applicable Product Specific Terms. Community College District (WVMCCD) and the County of Santa Clara to work.Thereafter, continued usage of the Licensed Program and maintenance will be subject to ? 8 Limitation of Action. CISCO PUBLIC INFORMATION, Cisco Universal Cloud Agreement v9.3. This Agreement governs Your use of the standard Google Analytics (the "Service"). VTA's BART Phase II Project will be the largest infrastructure project to be constructed in Santa Clara County. "Subscription Fees"means the monthly recurring fees described in the Service Order. Our goal is to create a customized service that keeps your business running and trouble free (at least where your computers and network are concerned). You must read the license agreement and indicate your agreement to its terms prior to installing or using the software.

Santa Clara California Computer System Support Agreement - Maintenance Agreement

Description

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