This is a letter from Landlord to Tenant addressing Tenant's request to have Landlord pay for certain repairs. Landlord has determined that the damage complained of was caused by Tenant's negligent or intentional acts or omissions, or by the negligent or intentional acts or omissions of a person or persons on/in the leased premises with tenant's permission.
Subject: Important Notice Regarding Complaint Caused by Tenant or Tenant's Guest's Negligence — Provo, Utah Dear [Tenant's Name], We hope this letter finds you well. We are writing to address a recent complaint that has come to our attention, which has been caused by either your deliberate or negligent actions or the actions of your guest on the premises of your rental property in Provo, Utah. We take such matters seriously and believe it is essential to discuss the issue and outline the necessary steps to resolve it. Please be aware that as your landlord, it is our responsibility to maintain a safe and peaceful living environment for all residents. When such incidents occur, it can disrupt the harmony within the community and potentially compromise the well-being of other tenants. Therefore, we kindly request your immediate attention and cooperation in rectifying the situation. 1. Noise Complaint caused by Tenant or Tenant's Guest: If the complaint involves excessive noise, disturbances, or disruptive behavior stemming from either your actions or your guest's, it is essential to acknowledge the impact it has had on fellow residents. We strongly urge you to be mindful and considerate of your neighbors' rights to quiet enjoyment. To address this issue: — Please make an effort to reduce noise levels within your residence, particularly during quiet hours as outlined in your lease agreement. — Remind your guests to be mindful of the noise they generate, ensuring they respectfully adhere to all residential rules and regulations. 2. Property Damage Complaint caused by Tenant or Tenant's Guest: If the complaint is in relation to property damage, such as broken fixtures, excessive wear and tear, or any other detrimental impact on the rental premises, immediate action is required to safeguard the property's condition. To address this issue: — If you or your guest caused the damage intentionally, it is vital to rectify it promptly at your own expense. We recommend notifying us of any necessary repairs immediately for professional intervention and cost assessment. — Should the damage be the result of negligence, we kindly ask for your cooperation in preventing any further deterioration. Promptly report the issue to us and ensure you take measures to prevent additional harm until we can arrange the necessary repairs. 3. Violation Complaint caused by Tenant or Tenant's Guest: If the complaint is based on a violation of lease terms and regulations, such as unauthorized pet ownership, illicit activities, or breach of community guidelines, intervention is critical to restore a safe and harmonious living environment for all. To address this issue: — Familiarize yourself with the terms and conditions of your lease agreement, ensuring compliance in all areas. — If the violation is attributed to your guest, it remains your responsibility as the tenant to ensure their compliance with all lease terms. — If the violation is committed by you, please rectify the issue immediately to avoid further consequences, such as formal legal action or termination of the lease agreement. Please note that we are committed to ensuring a fair and just resolution to any complaint. We encourage open communication and are always willing to discuss any extenuating circumstances that may have contributed to the complaint. Failure to address the issue promptly and appropriately may result in further action as outlined in your lease agreement, including warnings, penalties, or potential eviction. We sincerely hope that this issue can be resolved amicably for the benefit of all parties involved. Should you require any clarification or wish to discuss the matter further, please do not hesitate to contact our office. Thank you for your attention and understanding. Sincerely, [Your Name] [Property Management Company or Landlord] [Contact Information]Subject: Important Notice Regarding Complaint Caused by Tenant or Tenant's Guest's Negligence — Provo, Utah Dear [Tenant's Name], We hope this letter finds you well. We are writing to address a recent complaint that has come to our attention, which has been caused by either your deliberate or negligent actions or the actions of your guest on the premises of your rental property in Provo, Utah. We take such matters seriously and believe it is essential to discuss the issue and outline the necessary steps to resolve it. Please be aware that as your landlord, it is our responsibility to maintain a safe and peaceful living environment for all residents. When such incidents occur, it can disrupt the harmony within the community and potentially compromise the well-being of other tenants. Therefore, we kindly request your immediate attention and cooperation in rectifying the situation. 1. Noise Complaint caused by Tenant or Tenant's Guest: If the complaint involves excessive noise, disturbances, or disruptive behavior stemming from either your actions or your guest's, it is essential to acknowledge the impact it has had on fellow residents. We strongly urge you to be mindful and considerate of your neighbors' rights to quiet enjoyment. To address this issue: — Please make an effort to reduce noise levels within your residence, particularly during quiet hours as outlined in your lease agreement. — Remind your guests to be mindful of the noise they generate, ensuring they respectfully adhere to all residential rules and regulations. 2. Property Damage Complaint caused by Tenant or Tenant's Guest: If the complaint is in relation to property damage, such as broken fixtures, excessive wear and tear, or any other detrimental impact on the rental premises, immediate action is required to safeguard the property's condition. To address this issue: — If you or your guest caused the damage intentionally, it is vital to rectify it promptly at your own expense. We recommend notifying us of any necessary repairs immediately for professional intervention and cost assessment. — Should the damage be the result of negligence, we kindly ask for your cooperation in preventing any further deterioration. Promptly report the issue to us and ensure you take measures to prevent additional harm until we can arrange the necessary repairs. 3. Violation Complaint caused by Tenant or Tenant's Guest: If the complaint is based on a violation of lease terms and regulations, such as unauthorized pet ownership, illicit activities, or breach of community guidelines, intervention is critical to restore a safe and harmonious living environment for all. To address this issue: — Familiarize yourself with the terms and conditions of your lease agreement, ensuring compliance in all areas. — If the violation is attributed to your guest, it remains your responsibility as the tenant to ensure their compliance with all lease terms. — If the violation is committed by you, please rectify the issue immediately to avoid further consequences, such as formal legal action or termination of the lease agreement. Please note that we are committed to ensuring a fair and just resolution to any complaint. We encourage open communication and are always willing to discuss any extenuating circumstances that may have contributed to the complaint. Failure to address the issue promptly and appropriately may result in further action as outlined in your lease agreement, including warnings, penalties, or potential eviction. We sincerely hope that this issue can be resolved amicably for the benefit of all parties involved. Should you require any clarification or wish to discuss the matter further, please do not hesitate to contact our office. Thank you for your attention and understanding. Sincerely, [Your Name] [Property Management Company or Landlord] [Contact Information]
