Last updated: December, 2023
Capitalized terms used in this document are defined in the https://www.uslegalforms.com/terms-of-service or https://www.uslegalforms.com/dpa.
Provider and its affiliates use certain platform subprocessors, infrastructure suppliers, and other third-party business partners, to provide Services to you and other customers.
It should be noted that certain Services may include features or functionality built on other Services or service technology. In those cases, such Services may use subprocessors and suppliers for both the primary Services and the other applicable related Services or service technology.
A list of the Provider entities that may offer account management or technical support for the applicable Services can be viewed at https://www.uslegalforms.com/contracting-entities. Unless otherwise specified in the table below, Provider and its affiliates utilize the same subprocessors and business partners.
Provider will update the subprocessor lists via this website.
You may object to a subprocessor by submitting your objection by email with the Subject Line “Subprocessor Objection” and include in the body of the email the following information:
Infrastructure Suppliers
Provider relies on certain infrastructure suppliers to support the delivery of the Services. For certain products and offerings, you may be able to choose from an available list of countries where your account is provisioned, but the choice must be made in advance when your instance is initially provisioned.
The following is a list of the names, locations, and activities of the infrastructure suppliers for Provider and its affiliates.
| Subprocessor / Supplier Name | Type of Processing Activity | Country where Provider Stores Personal Information |
|---|---|---|
| Akamai Technologies, Inc. | Content Delivery, Security and Threat Management | United States |
| Amazon Web Services (AWS) | Cloud Service Provider | United States, Germany, Australia |
| Google Cloud Platform (Google LLC) | Cloud Service Provider | United States |
| RingCentral, Inc. | Cloud-Based Communication Services | United States |
| Cloudflare, Inc. | Content Delivery, Security and Threat Management | United States |
Service Subprocessors
Provider uses certain service subprocessors to provide functionality within Services. The following is a list of the names, locations, and activities of the service subprocessors for our Services.
| Subprocessor / Supplier Name | Type of Processing Activity | Country where Provider Stores Personal Information |
|---|---|---|
| eID Easy | Electronic Signature Services | Estonia |
| InterFax | Facsimile Document Transmission | United States |
| Lob.com | Document Mailing Services | United States |
| MetroFax | Facsimile Document Transmission | United States |
| Notarize | Remote Online Notarization Services | United States |
| NotaryPro | Remote Online Notarization Services | Canada |
| TaxBandits | Electronic Document Filing Services | United States |
| Open AI | Corporate Non-Sharing AI Large Language Model for Automation of the Text Communications with the Customers | United States |
| Phaxio | Facsimile Document Transmission | United States |
| SignalWire | Phone Calls Communication | United States |
| Twilio | Phone Calls and Text Messages Communication | United States |
| Zendesk | Customer Support Ticketing System | United States |